IRD SA NPC Recent Available Employment Opportunity

Posted on :

11 Mar, 2020

Category :

QA / QC Jobs in South Africa

Interactive Research and Development South Africa (IRD SA) is an affiliate of IRD FZC; it is registered as a South African-based non-profit company (NPC). IRD SA works extensively in Southern Africa providing healthcare delivery and research. The IRD SA team leverages process and technology innovations to address gaps in global healthcare delivery, including health market innovations based on social business models; introduction of new diagnostics, drugs and vaccines; performance-based incentives for health workers; and conditional cash transfers for patients to access services and enable adherence.

IRD is a global leader in developing and using open source information technology platforms that enable close monitoring of patient care and program quality, and facilitate integration of health care systems at municipal, district, province and national levels.


Job Title: Quality Improvement Advisor
Location: Johannesburg, Gauteng
Employment Type: Fixed term contract
Reports to: Country Director

Overall Responsibility:

The Quality Improvement (QI) Advisor will spend at least 50% of time working directly with district health teams every month, with responsibility for providing coaching and mentoring to DoH staff and to District Support Partners (DSP) at district, sub-district and facility levels, including documenting all processes and challenges identified during visits, for tabling at district and national meetings. The QI Advisor is expected to guide DoH staff (including nurses, doctors and managers) to utilise existing quality improvement tools, support the implementation of the Siyenza Dashboard, techniques and methodologies, develop and test models for improvement in care and facilitate knowledge sharing and learning sessions for QI capacity-building, especially at district and sub-district levels. The QI Advisor will review processes as part of the hospitals, CHCs, clinics or another type of healthcare services and National Department of Health (NDOH) continuous improvement process, focusing on DS-TB, DR-TB and TB-HIV in district and sub-district levels.

1. Duties:

  • Responsible to work with district and sub-district health facilities/hospitals and health management to develop, maintain, and implement plans to achieve quality improvement goals and manage personnel
  • Ensure that all conform to standards, regulations, policies and improve quality of services and deliver a patient ethically centred service
  • Assist with developing learning materials, review and implementation
  • Work closely with the District and sub-district leadership health teams in preparation of all district level trainings and learning sessions
  • Participate and assist with teaching in all district level learning sessions to make sure that all collaboratives are being run in a similar manner
  • Provide technical assistance (TA) to ensure management and improvement on use of the Facility Improvement Plans (FIPs) among Siyenza and non-Siyenza facilities that are supported by Centers for Disease Control and Prevention (CDC)
  • Investigating irregularly treatment and management including failure to adhere to recommended monitoring and evaluation, safety or institutional standards
  • Oversees and monitor the quality improvement program and develop performance improvement targets
  • Human resource planning and management by performance management and ensure corrective management
  • Provide support to data experts through training data capturers to improve the quality and reliability of data used by QI teams to assess the effect of changes
  • Establish relationships and work closely with DOH managers, especially the Quality Assurance managers, Coordinators and other stakeholders (DSPs) at the district and facility level
  • Liaise with relevant stakeholders including facility committees, community participation and quality improvement committees at sub-district and site level  to maintain quality improvement
  • Ensure the provision of high-quality services measured by outcomes of various quality assurance activities
  • Plan and conduct regular site visits to conduct data quality assessments and ascertain data related issues
  • Provide TA to Siyenza and ‘Non-Siyenza dashboard’ sites for monthly and quarterly reporting and contribute to other required technical reports.
  • Collect, verify and timeous submission of accurate statistics monthly and quarterly and narrative reports according to request and project prescription

 2. Requirement:

  • Master’s degree in Public Health, Epidemiology, Statistics, Population studies (Demography), Economics or in related/relevant field.
  • Strong verbal, written and presentation skills in English and at least one other South African language
  • A keen interest in pharmacovigilance
  • Valid unendorsed code 8 driver’s licence

3. Experience:

  • Knowledge of South Africa’s current evident-based DS-TB, DR-TB and TB-HIV investigations and treatment
  • Knowledge with Siyenza Dashboard for reporting
  • Experience in DS-TB, DR-TB and TB-HIV program monitoring, evaluation and information management systems
  • Developing and making professional presentations and graphs

4. Skills:

  • Knowledge of continuous improvement principles and the ability to understand and use analytical reasoning to interpret and act on patient care data and health information
  • Exceptional diplomatic and interpersonal skills, and ability to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
  • Strategically minded, able to think creatively around long-term program objectives and the detailed steps necessary to achieve these goal
  • Excellent time management, team-building, and facilitation skills
  • Understanding of South Africa’s public health and development trends and approaches
  • Self-motivated professional nurse with an ability to handling pressure situations
  • Advanced problem solving, qualitative, and quantitative skills, including significant experience working in Excel and PowerPoint, and presenting findings and recommendations;
  • Systems-thinker with ability to think through multi-factorial problems and navigate complex situations
  • Strong computer literacy, with proficiency and ability to work with a spreadsheet:
  • Microsoft Office Excel, Word and Power Point including strong internet-based skills including methods of online communication (Skype, Social Media Platform, etc.)
  • Ability to work independently and collaboratively in a multi-cultural group

 5. Working conditions:

  • Willingness and availability to travel extensively within South Africa
  • On occasion, to work long and/or irregular /or after hours/ holidays and weekends if required in order achieve project objective and deadlines


To apply

Please provide two (2) current, relevant employment references. Submit a brief CV and supporting documents, indicating the job title in your cover letter and subject line on email to Lee-Anne Ogle: Human Resources Dept. @ fax +27 (0) 865722820 or e-mail

Head Office
Block A, 1st Floor, 36 Wierda Road,
Wierda West Valley, Sandton
Johannesburg 2192, South Africa
Tel: +27 (0) 11 326 7583
Fax: +27 (0) 86 572 2820
Reg. No. 2014/065414/08

Field Office
120 Problem Mkhize (Cowey) Road
Durban 4001, South Africa
Tel: +27 (0)31 309 1487
Fax: +27 (0) 86 572 2820
Application Deadline: Friday, 13th March 2020


Anybody asking you to pay money to schedule your interview or offer you job may be a scam

Jobs in South Africa | SA Jobs | Companies | Jobs in SA