Posted on :
4 May, 2020
IsoMetrix, a fast-growing South African company with international offices in Atlanta, Australia and Canada is a leading provider of software solutions for Governance, Risk and Compliance management and reporting.
The IsoMetrix DNA encompasses the following core values and behaviours:
•Do the right thing
Job Title: Account Manager
Location: Fourways, Gauteng, South Africa
Reference: # CSMCS001
Contract Type: Permanent
Salary: Market Related
Main purpose of Job:
Create and maintain reference sites that continue to use IsoMetrix or expand their use of IsoMetrix over time.
For your allocated live client accounts:
•Provide change requests and quotes for additional software and services.
•Build and maintain strong, long-lasting customer relationships.
•Provide software advice and guidance.
•Assist the Customer Success (Support) desk with escalated calls.
•Interact with, and escalate to, the relevant strategic account manager when needed.
Minimum qualification and experience:
•5 years’ experience as an IsoMetrix or other GRC tool Support Consultant or similar role or
•5 years’ experience with the IsoMetrix product or
•5 years’ experience in one or more of the domains that IsoMetrix supports e.g. HSE, ERM or
The following would be an advantage:
•Experience as a Business Analyst
•Experience as a Support Consultant / Customer Success Consultant
•Can speak Spanish
Must have a valid passport and be able to travel from time to time.
•Must have strong communication and time management skills.
•Energetic, self-driven person
•Positive attitude, team player and hard worker.
•Someone who can stay calm under pressure and has an ability to multitask
•Passion for software systems and a quick learner
•Good documentation skills
Application Deadline: 29/05/2020