IT Infrastructure Maintenance and Support x 2 Positions

IT INFRASTRUCTURE MAINTENANCE AND SUPPORT 2 POSTS REF NO:
15/211/ISM
(Contract Appointment Ending 30 September 2018)
SALARY : R532 278 – R627 000 per annum. The successful candidate will be required to
sign a performance agreement.
CENTRE : National Office, Pretoria

REQUIREMENTS : A relevant Degree/National Diploma in Information Technology; Experience and
certification in ITIL, Cobit and ISO standards and a good understanding of
implementing ITIL ICT service delivery; Three years’ experience in IT
Environment with focus on ICT service delivery, incident and problem
management; Project management experience in IT public sector environment
and exposure to IT policies, ITIL, Cobit as well as IT auditing standards. The
following serves as recommendation. Knowledge of security & ISO standards, in
ITIL and its implementation, ICT monitoring and reporting. Skills and
Competencies: Facilitation and presentation skills; Interpersonal skills; Problem
solving and decision making; Communication (written and verbal) skills;
Computer literacy; Attention to details.

DUTIES : Key Performance Areas: Direct and manage strategic and tactical design
problems management processes from an ITIL IT services management; Review
the Infrastructures calls logged and manage the implementation of the solutions;
Use the ICT tools in the Department for monitoring the IT Infrastructure usage
and incidents; Produce ICT infrastructure reports and recommend corrective
actions; Develop policies, procedures and standards for problem management
department, ensure compliance, review and update problem management;
Ensure involvement in the design and ongoing improvement of technology
required; Provide technical advisory service pertaining to IT infrastructure;
Initialize the ITILL best practice; Ensure effective people management.

ENQUIRIES : Ms E Zeekoei (012) 315 1436

APPLICATIONS : Quoting the relevant reference number, direct your application to: Postal address:
Human Resource: Department of Justice and Constitutional Development, Private
Bag X81, Pretoria, 0001. OR Physical address: Application Box, First Floor
Reception, East Tower, Momentum Building, 329 Pretorius Street, Pretoria
NOTE : People with disabilities are encouraged to apply

CLOSING DATE : 27 July 2015
NOTE : Interested applicants may visit the following website: www.justice.gov.za or
www.dpsa.gov.za to view the full job specification of the above positions.
Applications must be submitted on Form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za. A Z83 & CV must be accompanied
by original certified copies of qualifications and identity document. A driver’s
license must be attached if indicated as a requirement. A SAQA evaluation report
must accompany foreign qualifications. Applications that do not comply with the
above mentioned requirements will not be considered. Shortlisted candidates will
be subjected to a personnel vetting process. Correspondence will be limited to
short-listed candidates only. If you do not hear from us within 3 months of this
advertisement, please accept that your application has been unsuccessful. The
department reserves the right not to fill these positions. The department reserves
the right not to fill these positions. Women and people with disabilities are
encouraged to apply and preference will be given to the EE Target.
Erratum: Kindly be inform that the post of Director: Court Operations Post 26/89,
advertised in the DPSA Vacancy Circular 26 of 2015 posted on the 06 July 2015
has been withdrawn, the Enquiries: Mr G Ntobeng (012) 315 1736.