Posted on :
18 Mar, 2022
18 Mar, 2022
Founded in 1990, we are a leading supplier of apparel, workwear, headwear, gifting, bags, display and branding services across the African continent servicing sub-Sahara, East and West Africa regions. We offer Brands a blank canvas that allows them to tell their story and remain top of mind to their customers.
We live by our values of People first, Respect, Improvement, Diversity and Excellence (PRIDE). Our priority is pursuing customer excellence, profitability as well as promoting employee engagement. We are looking to partner with dynamic people that share these values and that are interested in making an impactful contribution towards building the BARRON legacy.
Job Title: Relationship Consultant
Location: Modderfontein, Gauteng, South Africa
Reference #: RC04
Contract Type: Permanent
Salary: Market Related
Job Summary:
The purpose of the Relationship Consultant is to coordinate the sales process with customers across different segments by capturing orders, liaising with the warehouse and production around stock and branding, sending out and following up on marketing campaigns and to assist with other requests such as indent orders and alterations.
2. Job Objectives and Functions:
Capturing sales orders:
•Receive request from customers and capture order on the system accordingly or assist customers with placing the orders on line
•Liaise with the warehouse to confirm stock availability and revert back to the client if required
•Complete the branding check list if it is a branding order and capture order correctly
•Resolving customer queries
Sales campaigns:
•Distribute sales campaigns to customer based and follow up with customers by doing a call campaign
•Discuss cross selling and upselling opportunities with the client and capture accordingly
Indent orders:
•Complete indent order checklist if customer requires customized product, and submit to sourcing to confirm viability of indent order
•Provide feedback to the customer on the outcome
Alterations:
•Coordinate alterations process if required
Requirements:
Qualifications:
NQF4 – Matric or equivalent (Essential)
NQF5- Sales Course (Desirable)
Knowledge:
-Product Knowledge
-Transaction Management
-Sales Knowledge
-Customer Care
Experience:
2 Years Sales/ Sales Admin Experience
Skills:
-MS D365 (Sales Module)
-Communication
-Interpersonal
-Relationship Building
-Assertiveness
-Multi-tasking
– Problem Solving
Competencies:
-Preparing the Solution
-Contacting Potential Customers
-Establishing Relationships
-Delivering on Promise
-Ensuring Customer Satisfaction
-Results Driven
To Apply:
Application Deadline: 01/04/2022
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