Posted on :
15 Apr, 2014
15 Apr, 2014
CLIENT SERVICE OFFICER 2 POSTS
SALARY : R138 345 per annum All inclusive R: 194 738 per annum
CENTRE : Labour Centre: Alberton- Ref No: HR4/4/4/03/09
Labour Centre: Vereeniging-Ref No: HR 4/4/4/03/10
REQUIREMENTS : Senior Certificate. Zero to twelve months experience. Valid drivers licence.
Knowledge: All Labour Legislations and Regulations, Private Employment
Agency regulations and related ILO conventions, Public Service Regulations,
Public Service Act, Departmental Policies , Procedures and Guidelines, Batho
Pele principles Skills: Interpersonal, Telephone etiquette , Interviewing ,
Computer literacy , Listening , Communication , Ability to interpret legislation ,
Problem solving , Mediation.
DUTIES : Manage the help desk at the first port of entry within the Registration Services.
Render Employment Services to all the Clients who visit the Labour Centre.
Resolve all complaints on all Labour Legislations received from Clients. Receive
all Unemployment Insurance Benefits Applications and Employer declarations.
Receive application forms in terms of Compensation for Injuries and Diseases
Act and Employer registration forms for COIDA.
ENQUIRIES : Mr R Reddy, Tel: (011) 861 6141
Mr HN Thabane, Tel: (016) 430 0000
APPLICATIONS : Chief Director: Provincial Operations: P O Box 4560, Johannesburg, 2001
FOR ATTENTION : Sub-directorate: Human Resources Management, Gauteng
CLOSING DATE : 22 April 2014 at 16:00
NOTE : Applications must be submitted on form Z83, obtainable from any Public Service
Department or on the internet at www.gov.za/documents. The completed and
signed form Z83 should be accompanied by a recently updated, comprehensive
CV as well as recently certified copies of all qualification(s) and ID-document
[Driver’s license where applicable]. Non-RSA Citizens/Permanent Resident
Permit Holders must attach a copy of their Permanent Residence Permits to their
applications. Should you be in possession of a foreign qualification, it must be
accompanied by an evaluation certificate from the South African Qualification
Authority (SAQA). Applicants who do not comply with the above-mentioned
requirements, as well as applications received late, will not be considered. The
Department does not accept applications via fax or email. Failure to submit all
the requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not
been contacted within eight (8) weeks after the closing date of this
advertisement, please accept that your application was unsuccessful. Suitable
candidates will be subjected to a personnel suitability check (criminal record,
citizenship, credit record checks, qualification verification and employment
verification). Where applicable, candidates will be subjected to a skills/knowledge
test. Successful candidates will be appointed on a probation period of 12 months.
The Department reserves the right not to make any appointment(s) to the above
post. Successful candidates will be expected to sign a performance agreement.