Posted on :
20 Aug, 2021
20 Aug, 2021
The Incumbent will be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval and disbursement of loans.
Job Title: Branch Manager
Location: Hlotse, Leribe, Lesotho
Reference #: LFSL/Sales/B/1
Contract Type: Contract
Salary: Market Related
1.Critical Deliverables /Core Accountabilities and Responsibilities
1.1.Formulates and aligns the branch business strategy to the Country’s strategic plan.
1.2.Responsible and accountable for the day-to-day running of all branch operations, including managing operational risk and credit risk.
1.3.Ensures all internal policies, standards and procedures are adhered to by all branch staff.
1.4.Ensures the achievement of the Country’s budgets, portfolio targets and strategic plans
1.5.Recommend developing operational policies, procedures, and products and services according to market requirements; stay up to date on relevant market developments and trends.
1.6.Ensure world class customer service.
1.7.Prepares and submits monthly pay-outs reports to Head Office for budgeting monitoring.
1.8.Maintain a positive relationship with relevant stakeholders.
2.Key Performance Indicators
2.1.Excellent Customer Service
2.3.Adherence to controls policies and procedures
1. Education – Degree in Business Management or related field
2. Experience – At least 5 years working experience in a financial Institution at managerial level
3. Knowledge – Understanding of operations policies and procedures.
Customer Service Management
4. Skills – Open minded person with solid management and team working skill set
Good organizational, leadership, supervisory and negotiation skills
Demonstrated integrity and ethical standards
Experience monitoring marketplace to identify business opportunities
Effective listening, communication (verbal and written)
Sound business sense, entrepreneurial thinking, and multi-functional understanding.
Application Deadline: 27/08/2021
Any problems with registering/uploading your CV, please contact the HR Administrator at [email protected]