Local Office Managers at Department of Home Affairs – 2 Positions

Posted on :

22 May, 2014

Category :

Management Jobs in South Africa

R337 998 to R398 139 per annum (Level 10). In addition, a range of competitive benefits are offered.

CENTRE : Eastern Cape: Medium Office: Lady Frere (1 Post) Ref No: HRMC 37/14/2a
Equity Requirements: Coloured, Indian and White Male /Female candidates are encouraged to apply
Gauteng: Local Office: Carletonville (1 Post) Ref No: HRMC 37/14/2b Equity
Requirements: Coloured, Indian and White Male /Female candidates are encouraged to apply


REQUIREMENTS : • A relevant 3 year Diploma/Degree or 3 year NQF level 6 in a related field with
1-2 years’ in a Customer Service environment and/or a Grade 12 Certificate with
5 years’ experience in a Customer Service environment of which 2 years must at
a management level • A post-graduate qualification will be an an added
advantage • Knowledge of Workflow planning and capacity planning • Knowledge
of Civic Services Regulations, Immigration Act and Refugee Act will be an added
advantage • Knowledge and understanding of the Public Service prescripts and
the South African Constitution • Experience in resource management as well as
understanding of Human Resources legislations and prescripts, Occupational
Health and Safety Act, Financial Management, Public Finance Management Act
(PFMA) and Treasury Regulations • Computer literacy with working knowledge of
MS Word, MS Excel and MS PowerPoint • A valid driver’s license.


DUTIES : The successful candidate will be responsible for, amongst others, the following
specific tasks: • Manage effective operations within the District Office • Develop
and maintain a plan complemented by action plans for service delivery in the
Office • Provide inputs and advice on policy development and ensure the
effective implementation thereof • Revisit, review and streamline all processes to
ensure accuracy and efficiency in providing Civic and Immigration services •
Develop, interpret and manage statistical information on service standards,
throughout times, bottlenecks, volumes and error rates • Ensure the effective and
uniform implementation of Standard Operating Procedures • Inform the Regional
Manager about work progress, problems and corrective measures applied •
Ensure sound financial and revenue management within the Office in line with
the PFMA and Treasury Regulations • Provide inputs into the IS infrastructure
planning and management and ensure effective implementation • Ensure
effective risk and compliance management by physically inspecting and
conducting office based auditing of procedures and controls • Establish and
manage relationships with all relevant stakeholders to support service delivery in
the office • Attend to and ensure resolution of enquiries and/or complaints.

ENQUIRIES : Eastern Cape: Mr L Jama, Tel No: (043) 604 6406
Gauteng: Ms M Kau / Ms T Monyeki, Tel No: (011) 242 9000


APPLICATIONS : Applications must be submitted at the following address: Quoting the relevant
reference number, direct applications to: Head Office: The Director General:
Department of Home Affairs, Postal Address: Private Bag X114, Pretoria, 0001,
Physical Address: 232 Cnr Johannes Ramokhoase (Proes) and Thabo Sehume
(Andries) Street, Pretoria, 0002. Applications must be sent in time to the correct
address as indicated, to reach the address on or before the closing date.
Applications send to a wrong address and/or received after the closing date or
those that do not comply with the requirements, will not be taken into
consideration. In the event of hand-delivery of applications, applicants must sign
an application register as proof of application.

CLOSING DATE : 30 May 2014
NOTE : Applications must be submitted on the Application for Employment Form (Z.83), obtainable from any Public Service department or at www.gov.za and should be accompanied by a comprehensive CV, including the details of at least two
contactable referees (should be people who recently worked with the applicant) and certified copies of qualifications and identity document (with an original certification stamp). It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the South African Qualifications Authority. Where a valid driver’s licence is a requirement, applicants must attach certified copies of such licences. No faxes or e-mailed applications will be considered. If no contact is made within three months of the closing date, please accept that the application was unsuccessful. Successful candidates will be required to enter into a performance agreement and be subjected to security clearance procedures. Successful candidates may be required to undergo a competency assessment. Candidates who possess a tertiary qualification, as well as those who promote representivity (especially People with Disability), are encouraged to apply.


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