Posted on :
7 Oct, 2013
7 Oct, 2013
Minimum Education Requirements: NQF 8 (Post graduate Diploma / Honours Degree / Professional Qualification Degree) in building and property management, Asset Management in the Built Environment qualification, Completed business qualification or equivalent, Project Management qualification
Additional Education Requirements:
Years of Experience: 10+ years
Strong budget/financial/cost management skills
Good business presentation skills
Good report writing skills
Analytical with attention to detail
Working knowledge of relevant laws, company standards and managements systems.
Sound knowledge of building construction, civil engineering methods and technology
Sound property maintenance management
Ability to make decisions and implement decisions.
Knowledge of end-user requirements
Knowledge of SAP system and Supply Chain procurement procedures.
Able to perform operational risk analysis
Understanding of project management and planned maintenance systems.
Sound problem resolving solutions
Good business acumen.
Advanced computer literacy (MS Office, SAP).
Good crisis management
Good contractor management
Good security management
Good food and beverage management
Good knowledge of lease agreements
Good real estate management
Good facilities management
Good municipal/council management
Knowledge of government policies/strategies
Knowledge of quality management systems and processes
Knowledge of all relevant legislation
Knowledge of relevant legal requirements/documentation
Familiar and proven exposure in the mining industry
The MANAGER ESTATES AND HOUSING is accountable for the management,
administration and implementation of policies and strategies that
take care of all aspects of housing estates and housing assets
inclusive of management, allocation, administration and maintenance.
At least 12 years’ proven experience in a Human
Capital/Hostel/Housing/Property related role in management within the mining environment.
Safety and Risk Management
Client Service Management
Conduct labour planning to ensure for the smooth running of all operations.
Develop individual development plans for all reporting staff in order to improve personal development and natural resources / talent management within business and ensure that development plans are in place throughout the department.
Develop succession plans for self and reporting staff to ensure for future succession candidates to be available internally as required as well as ensuring that this is in place throughout the department.
Monitor and manage staff performance and duties in order to improve the development of people within their respective jobs as well as ensuring for consistency in service standards.
Ensure that comprehensive work instructions are in place throughout the department to ensure standards are maintained and policies and procedures are adhered to and maintained.
Liaise with contractors/internal service providers/internal departments on issues related to work completed, quality and timelines to ensure availability of facilities
Manage organized labour complaints and issues
Mentor and coach staff as required for the overall improvement of the individual in his/her position and subsequently create learning opportunities for all individuals.
Prepare and present department’s annual and half yearly budgets
Prepare and submit required reports pertaining to budgets, expenditure, variances and forecasts.
Contribute to the management of costs and the enhancement of value.
Collate, interpret and utilise financial information to ensure proactive approach to cost management.
Determine and manage service charge out budgets.
Provide guidelines for departmental cost budgets and identify opportunities to improve through new methods or technology
Identify business improvement opportunities
Recommends and incorporates cost saving initiatives
Ensure that items for accrual are identified on time and managed accordingly.
Approve orders and expenditure
Monitor and ensure compliance to safety, health and environmental standards, requirements and codes of practices
Ensure a safe and secure environment
Comply and implement all the relevant legislation pertaining to Safety, Health and Environmental.
Maintain the ISO 14001 certification.
Undertake risk assessments
Manage and mitigate the risks as identified in the risk register.
Identify and report new risks.
Manage, mitigate and close out all audit findings.
Participate in all audits to ensure compliance to governance.
Ensure all legal appointments are made and updated in the event of staff changes.
Implement all risk management guidelines as required.
Lead and participate in SHE related meetings, campaigns and interventions.
Foster and leverage relationships with the Greater Lonmin Community (GLC).
Foster and leverage relationships with the local authorities.
Foster and leverage relationships with local and national government.
Foster and leverage relationships with the organised labour.
Foster and leverage relationships with business and clients.
Foster and leverage relationships interdepartmental.
Ensure efficient, courteous and professional day to day operation of the department.
Ensure an effective, efficient authorisation process.
Ensure an effective correspondence and filing system.
Ensure an effective system is used for purchasing of goods and services.
Put in place sound office operation procedures.
Ensure an effective, efficient data base is in place for all properties.
Ensure accurate rental collections.
Ensure that monthly reconciliations are done between the department and Accounts receivable.
Ensure that monthly reports are submitted on time to accounts receivable and payroll.
Ensure regular interface with landlords.
Ensure that all lease agreements are up to date.
Ensure that rental escalations are implemented consistently.
Ensure that regular weekly and monthly reconciliations are conducted from the engagements and discharges report received form payroll to ensure that tenants remain legal.
Implement steps to ensure that all illegal tenants move out.
Ensure that the housing policy/strategy is implemented consistently.
Ensure that tenant services are provided according to lease agreements.
Oversee all contracts/vendors including all documentation.
Ensure accurate reporting and reconciliation of utility usage to enable accurate billing and recovery of costs.
Oversee the process of furniture removal requests from business.
Implement and maintain all legal requirements.
Negotiate all lease renewals.
Manage the leasing of all residential properties.
Manage the leasing of commercial/industrial business properties.
Manage the leasing of agricultural properties.
Serve on the Body Corporate established to manage a housing complex within our property portfolio.
Manage the selling, buying, leasing of residential properties.
Ensure regular market valuations are undertaken of all residential, vacant land and in coming properties to ensure correct market related rental values.
Ensure that up to date fixed asset registers (FAR) are in place.
Negotiate and manage required resources for facilities management.
Implement and manage a Maintenance System for the department to ensure proper planned maintenance, effective recording of maintenance completed, accurate reporting and cost management.
Review and approve all maintenance documents.
Ensure a sound contractor management system.
Effectively manage the maintenance staff.
Attend and/or designate an attendee to all maintenance and close out meetings.
Monitor maintenance progress.
Ensure that a clear, transparent scope of work is in place whenever work has to be done.
Oversee all construction/maintenance and improvement projects.
Deciding and Initiating Action
Leading and Supervising
Working with People
Adhering to principles & values
Persuading and Influencing
Presenting and Communicating Information
Planning and Organising
Delivering results and Meeting Customer Expectations
Adapting and Responding to Change
Coping with Pressures and Setbacks
Achieving Personal Work Goals and Objectives
How to Apply