Build long term sustainable relationships with Retail Partners across the Region
Achieve retail sales and shipment objectives for region as established by Senior Management.
Direct Retail Sales teams to ensure objectives are met.
Ensure returns and expenditures (in-store, demonstration and T&E) are within regional budget.
Ensures Customer and Market Growth
Manage/Direct Retail Sales Organisation
Provide direction to the retail teams to ensure corporate objectives are communicated and understood. Those objectives include, but are not limited to:
Retail Sales Plan by Door
Selling Cost Expense Management
Events and Training Strategies
Work closely with Retail partners in all Countries to ensure MAC DNA is protected at all times
Manages Operational effectiveness
Ensure T&E, demonstration and in-store budgets are managed and effectively utilized to maximize ROI.
Keep staff turnover to a minimum and ensure positions are filled in a timely manner in conjunction with Retail Partners
Recruit and hire exceptional candidates for all positions and ensure all necessary training is actioned
Maintain effective communication with all departments, including AT&D and Sales Administration. Ensure communication is made daily with every store, either by store visit or by phone.
Work with RMAT and Training organization to develop skills and reinforce training initiatives at the retail level. Recommend specific training and strategies to address the store/market needs.
Provide leader with highlights on:
The overall achievement of orders vs budget and/or indicating significant influence that may have impacted major account order flow.
Retail sales by door vs plan/last year.
Effectiveness of the current marketing/training initiatives.
Major issues impacting marketplace or accounts.
Maintain and grow our business partnership with accounts, know and develop good working relationships with Retail Partners, Buyers, Cosmetic Department Managers and Store Management.
Meetings should be scheduled with DM’s/Buyers twice each season annually to present Marketing Plans
Responsible for the preparation of meeting materials, i.e. analysis of business STD vs plan and by door projections for the future season; staffing and inventory analysis, marketing/event calendars with results.
Work extremely closely with SSA Team
Communicate regularly with Regional MAC Team (based in Paris) from a retail operations/merchandising perspective
Ensure a management representative attends store department meetings on behalf of M.A.C.
Improves Business Processes
Responsible for the implementation of national marketing programs for the region.
Recommend to management creative means by which to grow business in a profitable manner.
Plan and schedule special events, technique classes, Theme Days, World Aids Day activity, as well as providing post-event evaluation.
Plan and schedule store opening events, marketing and advertising for new openings with partner.
Responsible for image and presentation of M.A.C in store: merchandising, ordering and installation of collateral for major promotions, employee image.
New Door Opportunities
Actively seek new city /new door opportunities throughout the Region in conjunction with SSA Team
Responsible for completing and submitting the following reports on a timely basis:
Daily Sales Calendar
New Store Opening Plans
Quarterly staffing update
Completes CRQ’s as and when necessary
Management and coordination of MAC AIDS Fund reporting
Lead and Develop People
Develop Retail Managers and Artists through regular, quality store visits, regular management meetings and one-on-ones.
Establish individual goals and objectives set strategies for growth and evaluate progress on an on-going basis. Assist SSA Team development of retail sales plans, demonstration, in-store and T&E budgets.
Follow SA PDP Process and ensure HTLC awareness
Physical Requirements & Environmental Conditions
Full unrestricted Drivers License
Regular travel to SSA Countries including but not limited to Zambia, Ghana, Nigeria, Kenya
Travel to Paris, New York and other countries as required for Training and Development and meetings.
If you have not received a response to your application within a month, please be advised that your application is unsuccessful.