The MSC serves as the holistic promoter of Apple products; based at Gateway’s shopping Centre within a reseller’s store.
The purpose of a MSC is to grow the MAC and add on business, ensuring excellent customer service, giving one on one and one on many product demonstrations.
- Ensure excellent customer service
- Is a brand ambassador for Apple
- Provides demonstrations on all Apple products
- Builds strong and lasting customer relationships
- Become an integral part of the resellers management team
- Train reseller employees on Apple products and standards
- To be the go to person for all Apple products and services within the reseller environment
- Ensure merchandising and maintenance standards follow Apple world wide standards.
- To identify business opportunities to maximise sales and provide insightful feedback to improve performance.
- To provide year on year growth in Mac and Beyond the Box sales at assigned point of sale.
- Converting customers to Mac or other Apple products.
- Monitor performance and inventory levels at POS
- Customer centric approach
- Excellent communication skills
- Technically astute
- Strong leadership qualities
- Ability to inspire and mentor others
- Business acumen
- Flexible/ Adaptable
- Passion for Apple
How to Apply
Click on this link to apply online