Merck: Customer Solution Manager

Posted on :

27 Feb, 2014

Category :

Customer Service Jobs in South Africa

MSD is a global healthcare leader with a diversified portfolio of prescription medicines, vaccines, biologic therapies, and consumer care and animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of people like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

MSD is a trade name of Merck & Co., Inc., Whitehouse Station, N.J., U.S.A.

The Customer Solution Manager is a new and important role in our organization.
This professional will have the capabilities to create win-win solutions with both customers and business, seeking for true innovation, value added services, solutions and programs aligned with customer needs and driving the business.
The Customer Solution Manager will interact with many different stakeholders, both externally and internally (local and regional) and will be in the forefront of transformation providing added value to our key customers, supporting directly key franchises.



University degree from accredited University
Health care economics or business administration education/experience
A minimum of 5 years relevant professional experience
Experience in solution design, project management
Exposure to hospital environment & key account management would be considered an asset
Business proficiency in English as well as native/business proficient in Hungarian
International experience would be a definite advantage
New thinking on designing and implementing solutions around customer needs
High level of analytical skills
Demonstrates business acumen
Strong strategic insight, with capability to translate insights into concrete action steps
Full of energy and ideas, not limited by boundaries of traditional approaches
Commercial thinking
Can do mentality – problem solving
Brings positive intelligence into the work environment
Strong and impactful communicator
Demonstrates drive, commitment & passion
Team worker
Leads and participates actively in change initiatives
Potential to develop into a senior leader role within the organization

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. MSD’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives.

MSD is an equal opportunity employer, proudly embracing diversity in all of its manifestations.


Job: Marketing
Job Title:Customer Solution Manager
Primary Location: EMEA-Hungary-Budapest-Budapest
Other Locations: Europe, Middle East & Africa
Employee Status: Regular


Click here to apply online


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