Millward Brown Vacancies: Account Manager

Posted on :

23 Oct, 2013

Category :

Accounting Jobs in South Africa

Main purpose of the job:-

This position is the first step on the managerial rung:


  • Manage the day to day relationships with clients
  • Work in association with your Account Director to manage a team of researchers this includes
    • Taking responsibility to manage the day to day work allocation within your team
    • Play an active role in developing line reports, including training, mentoring and coaching them where necessary.
  • Manage the research process for your clients’ projects


So that Millward Brown offers client service and levels of research expertise that are second to none


Key responsibilities

  • Manage the process of:
    • Design of questionnaires and samples
    • Preparation of all material for fieldwork/briefing fieldwork
    • Data and coding/checking and specking
    • Presentation preparation
  • Provide leadership and clear direction to team
  • Presenting results to client
  • Analyzing data, drawing recommendations and presenting
  • Quality control and ensuring deadlines are met
  • Monitoring costs on projects
  • Costing projects
  • Proposal writing and project design
  • Managing and developing your direct line reports
  • Continuing to broaden research skill base
  • Contribute towards Millward Brown learning
  • Assist in achieving team budget revenue target for the upcoming year
  • MB expects all employees to adhere to the requirements of our quality management system which is certified to ISO20252


Important relationships


  • Build a strong working relationship with your client service account team
  • Build a strong and mutually respectful relationship with the operational departments within the company



  • Develop a strong professional relationship with your clients
  • Be an ambassador for Millward Brown at all times


Minimum Qualifications/Work Experience

Minimum qualifications:

o3 year degree, preferably in Research, marketing, business, economic, social sciences, media,

  • Honors Preferable


Previous experience of:

  • At least 5 year’s relevant experience in a research agency, Client Company, management, marketing consultancy, media agency or other relevant fields.
  • A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brands performance in the market place. Client facing role essential.
  • Regularly presenting to clients
  • Managing all stages of projects from brief to presentation

At least one year’s experience managing a small team/line reports

Technical Competencies required:

  • PC literacy in Word, Excel, PowerPoint
  • Excellent English writing and verbal skills
  • Excellent presentation skills
  • Experience in strategic planning, project management, research, brand planning, marketing or research.
  • Ability to manage a project from briefing (understanding client needs), implementation (understanding the necessary research process), data analysis and insight (getting to the answers), presentation production and reporting.
  • An understanding of efficient team processes would be an advantage


Personal/Behavioural Competencies

  • Project management
    • Set priorities and manage tasks
    • Manage multiple projects
  • Client orientation
    • Understand and mange client expectations
    • Foster 2 way communication
    • Understand their business
  • Interpersonal skills
    • Build rapport with and show consideration for all work colleagues
  • Organisation skills
  • Meet deadlines
  • Follow procedure
  • Time management/prioritise work
  • Team work
  • Deliver accurate work under pressure
  • Attention to detail
  • Self-development
  • Take initiative
  • Proactive self-starter
  • Commitment to quality
  • Flexibility
  • Staff development
  • Give honest feedback
  • Regularly counsel others about their performance
  • Delegate appropriately
  • Integrate other viewpoints
  • Executive maturity
  • Remain composed under stress
  • Seek solutions rather than blame
  • Analytical skills
  • Integrity and high ethical standards
  • Communication skills
    • Clear and accurate communication
    • Persuasive


Location: South Africa – Johannesburg
Job ID: 1883
Job Type/Duration: Full Time
# of Openings: 1


Click here to apply online


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