Millward Brown Vacancies: Associate Account Director

Posted on :

23 Oct, 2013

Category :

Accounting Jobs in South Africa

Main purpose of the job:

  • Ensure the smooth running of research projects from commissioning to final presentation
  • Build a strong day to day working relationship with the clients your team services actively contributing in meetings and presenting results
  • Continually build your technical expertise as a market researcher and apply it to the work you do for your clients

So that Millward Brown offers client service and levels of research expertise that are second to none

Key responsibilities

  • Work mainly unsupervised and produce for sign off by line manager
  • Proposals
  • Project design
  • Costings
  • Discussion guides
  • Recruitment questionnaires
  • Reports / Presentations
  • Manage and carry out all aspects of fieldwork (set up, recruitment, moderation, trouble shooting)
  • Analysis through to a strategic level
  • Present findings to Clients
  • Manage project deadlines
  • Manage cost efficiency of projects
  • Travel to client meetings and fieldwork as and when required (may require occasional overnight trips)
  • Develop and manage more junior members of the team
  • MB expects all employees to adhere to the requirements of our quality management system which is certified to ISO20252

Important relationships:


  • Build a strong working relationship with your client service account team
  • Build a strong and mutually respectful relationship with the Quantitative department and other relevant departments within the company


  • Develop a strong professional relationship with your clients
  • Be an ambassador for Millward Brown at all times
  • Develop a strong professional relationship with external suppliers

Personal/Behavioural Competencies

  • Project management
    • Set priorities and manage tasks
    • Manage multiple projects
  • Client orientation
    • Manage day to day client liaison effectively and professionally
    • Understand and manage client expectations
    • Foster a 2 way relationship
    • Understand their business needs
    • Contribute to client meetings and presentations
  • Interpersonal skills
    • Build rapport with and show consideration for all work colleagues
    • Courteous, respectful and professional in all communications
    • Integrity
  • Organisation skills
    • Meet deadlines
    • Follow procedure
    • Time management/prioritise work
    • Team work
    • Deliver accurate work under pressure
    • Attention to detail
  • Self development
    • Take initiative
    • Proactive self starter
    • Commitment to quality
    • Flexibility
  • Analytical skills
    • Spot problems early on
    • Independent report-writing
  • Developing others
    • Delegate appropriately
    • Guide and counsel others
    • Assist with team training where appropriate
  • Integrity and high ethical standards
  • Communication skills

Clear and accurate communication

Minimum Qualifications/Work Experience

Minimum qualifications:

o   3 year degree, preferably in Research, marketing, business, psychology, social sciences

Previous experience of:

  • At least 4 years’ qualitative market research experience in a research agency, client company, or management or marketing consultancy.
  • A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brand’s performance in the market place.
  • Formulating methodology, samples and proposals
  • Moderation and fieldwork management
  • Analysis and reporting
  • Presenting results
  • Minimum 6 months experience on an SRE level
  • People management an advantage

Technical Competencies required:

  • PC literacy in Word, Excel, PowerPoint
  • Excellent English writing and verbal skills

Level appropriate qualitative research skills

Organisation chart

To report into Qualitative Associate Account Director


Click here to apply online


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