Milpark Education (Pty) Ltd Current Job Opportunity – Apply Now!

Milpark Education is a private higher education institution that delivers accredited qualifications ranging from undergraduate certificates and degrees, to postgraduate diplomas and degrees, up to the level of Master’s and Doctor of Business Administration degrees. Milpark also offers short courses, executive education and continuous professional development. Our programmes are offered through online or distance learning. We offer students flexibility based on the level of engagement they choose to have with us, so that they can balance their studies with the other daily demands that life and working full time bring.

Milpark’s Values:

The Milpark culture is based on 4 core values:
1.Care – We care about each other. Colleagues and students. The people we work with and the work we do are important to us.
2.Strive – We strive for excellence and look to deliver our best in every opportunity. We know that struggle and detours are part of the journey, but we persistently
look to get the best result possible.
3.Learn – We pay attention. We reflect. We aim for growth and mastery. This is how we learn.
4.Real – Being real means being yourself, even when it’s hard. We are who we say we are. To each other and to our students.

Milpark has five different Schools, each with its own unique focus:

1.School of Financial Planning and Insurance
2.School of Investment and Banking
3.School of Commerce
4.Milpark Business School
5.School of Professional Accounting

Milpark Business School is currently home to the only internationally (AMBA) accredited MBA in Africa for online distance learning. Milpark has a diverse student body, which includes both school-leavers and employed adults.

 

 

 

 

Job Title: Programme Manager
Location: Cape Town, Western Cape, South Africa
Reference #: PM_290422
Contract Type: Permanent
Salary: Market Related

Job Summary:
The position of Programme Manager is responsible for coordinating and managing one or more allocated programmes offered via distance and/or contact education in a specific academic department.

This position is currently for the department of Financial Planning in the School of Financial Planning and Insurance. The Programme Manager would be responsible for the various financial planning qualifications and its associated deliverables. The person could be required to assist with short-term insurance programs at some stage if operationally required.

Responsibilities:

Student admission and registration:

•Admit students onto a qualification/programme in line with the specific admission and selection criteria
•Administer RPL policy for a specific qualification
•Process de-registrations/expiry/extension of qualifications
•Process internal subject exemptions (where applicable)
•Approve all student registrations in line with at risk policy and rules of progression
•Consider and action standard subject exemption applications

Recruitment, performance management and people development:

•Assist with the recruitment of facilitators and online lecturers for assigned areas based on pre-approved list from module owners when needed
•Assist with induction and development of new facilitators and online lecturers
•Assist with organising logistics for all training sessions and workshops conducted by the School as needed

Customer service:

•Deal with student/client/facilitator queries and take full responsibility for resolving the queries
•Ensure that student complaints/concerns are channelled to the correct department and solved to the student’s satisfaction
•Deal with special academic requests and channel to the Academic Committee (AC) where relevant
•Review student and contractor evaluation forms and action items
•Conduct programme specific student surveys and focus groups, in coordination with the Tuition committee; evaluate and action items/manage action of items
(including requesting student support)
•Assist with administration of MS Teams sessions
•Assist with training Internal staff members from relevant departments on all qualifications
•Participate in graduations (as required)
•Build good relationships and liaise with internal departments, part-time academics and corporate clients of Milpark

Programme management:

•Monitor and try to influence throughput rates on qualification, i.e. by coming up with motivational activities for students
•Manage preparation of audits and accreditation requirements
•Manage “at risk” students in line with Milpark’s At Risk Policy (including counselling meetings, exclusion appeals, etc.)
•Conduct subject planning for students and consult with students on qualification choice
•Manage and maintain the general framework of myMilpark for allocated qualification(s). Provide general student support on myMilpark.
•Manage general student communication on the qualification.
•Arrange and manage student induction sessions
•Set timetables for respective programmes and/or learnerships.
•Set and manage timelines of academic deliverables on programmes as and when needed.
•Check and update all qualification documentation, including fact sheets.
•Assist the academic team in meeting deliverables
•Coordinate online classes; online facilitation and related activities where applicable
•Verification and management of the work logbooks and its’ process where applicable
•Manage student surveys and feedback in line with guidance and instruction from Tuition Committee.
•Consider student feedback and action items as required.
•Serve on relevant academic committees (AC).
•Consider medical requests for deferrals and extensions where AC involvement is not required.
•Compile and submit academic/performance-related reports.
•Conduct articulation and perform graduation-related activities
•Check and sign off on completion letters as needed
•Assist in the planning and delivering of special projects as required by management

Programme oversight:

•Provide input to Programme Coordinator and Head of School on material review and curriculum development.
•Assist oversight owner with the qualification review process.
•Manage qualification definition
•Manage the configuration of the programme
Requirements
Education & Experience Requirements

•At least 4 years’ experience in an educational environment dealing with students and corporate partners
•An NQF 5 or business-related qualification
•Ideally some project management or coordination experience
•At least one year experience working with Moodle or a similar learning management system

Desired Behavioural Competencies:

•Passion for learning, education and students as well as for problem solving
•Excellent customer service orientation and interpersonal skills that portray professionalism at all times
•Excellent verbal and written communication skills
•Excellent planning and organising as well as administrative skills with high attention to detail
•Ability to meet deadlines and execute tasks assigned to you
•Ability to stay motivated, take initiative, learn fast and perform in an ever changing and pressurized environment
•Ability to work in a team but also able to run with tasks self-sufficiently taking full accountability and responsibility
•Proficient in MS Office tools (Excel, Word, PowerPoint, Teams)
•Working knowledge of Moodle or other Learner Management System and a sound grasp and experience of relevant Milpark internal policies; processes and
systems (if internal candidate).

By submitting your personal information and application, you hereby confirm:

•That you have read and understood our Privacy Policy/Notice. To access, copy and paste the link into your web browser:

Click to access Milpark%20Education%20Applicant%20and%20Employee%20Privacy%20Notice.pdf

•That you have no objection to us reviewing and processing any personal information provided in the course of your application, as well as any information that you
have provided in support of your application.
•That you have no objection to us retaining your personal information in our database for future employment opportunities that might arise.

Should you wish to apply via an alternative channel, you may do so by sending your application to us via email at [email protected]. Please note that your application will only be accepted if the following conditions are met:

•The subject line contains the vacancy reference number as indicated in the advertisement.
•Your email includes your full name, surname and contact details.
•Your CV is attached in pdf. format.
•Applications sent to other email addresses belonging to Milpark will not be considered.

Preference will be given to applicants from designated groups, and appointments will be made in line with our EE requirements.

To Apply:

Click Here!

Application Deadline: 06/05/2022