MSH South Africa Jobs: Human Resources Officer

Management Sciences for Health (MSH) is a nonprofit international health organization composed of more than 2,000 people from 73 nations. Our mission is to save lives and improve the health of the world’s poorest and most vulnerable people by closing the gap between knowledge and action in public health. Together with our partners, we are helping managers and leaders in developing countries to create stronger management systems that improve health services for the greatest health impact. MSH South Africa recruits Human Resources Officer

Overall Responsibilities
The Human Resources Officer provides strategic human resources support to MSH SPS South Africa project office and is a resource for the Lesotho, Swaziland, and Namibia project offices and to other MSH projects in the region as needed. In consultation with the Senior Human Resources Manager/Partner in Arlington, he or she develops and implements a full spectrum of human resources practices, processes, systems, and activities linked to short and long-term organizational needs and objectives to include recruitment, advice and counsel on employee relations issues, guidance on compensation and benefits, performance management, etc. He or she works closely with the MSH HR Arlington Office to obtain security assurance on new employees prior to offering employment, and on issues of disciplinary content. The Human Resources Officer observes MSH and donor policies and guidelines in execution of these responsibilities.

Specific Responsibilities
1. Recruitment: In collaboration with the local project management staff and the Senior HR Manager in Arlington provide full-cycle recruitment for regular employees and consultants as necessary. Recommend workforce and staffing strategies to identify and meet the project’s workforce needs. Maintain a transparent recruitment process to ensure a strong and capable team that meets the project’s expectations and delivers results. This includes ensuring a timely and effective recruitment process by working closely with managers to define recruitment needs and identify qualified candidates. Assist managers in developing clear job descriptions; post jobs on the MSH website and advertise locally as appropriate; coordinate or manage the flow and review of applications; circulate CV’s; identify advertisement resources; interview candidates; check references and request security checks; and negotiate salaries based on the relevant salary structure. Provide progress reports to and regularly communicate with HRM/Arlington regarding the status of the recruitment process. Ensure maintenance of a categorical file system for unsolicited applications for use in future recruitment efforts.

2. Employee Relations: As internal consultant advice and counsel employees on confidential employment matters, career development, job satisfaction, and grievance and disciplinary issues. Provide guidance to management on procedures and options for resolution consulting with the HRM/Arlington Senior HR Manager and local legal counsel as appropriate. Conduct exit interviews when staff depart from the project and provide regular reports on trends. Supervise the maintenance of accurate personnel files on all employees creating administrative systems as required.

3. Performance Management: Serve as the primary advisor and liaison to project leadership regarding employee productivity and retention. Coach and train managers and supervisors on regular and routine staff performance management. In support of corporate practices, manage the annual Performance Planning, Review and Development (PPRD) process and ensure all staff receive PPRD training on a timely basis. Support managers and supervisors in developing clear, measurable objectives; assist with the development of progressive improvement plans for under-performers; and, as necessary assist with employee terminations.

4. Compensation and Benefits Programs: In coordination with the Senior HR Manager in Arlington and with the Corporate MSH Compensation Unit, administer the compensation and benefits programs. Identify and maintain relationships with vendors and coordinate renewals. Ensure that the benefits package is reviewed on an annual basis, and provide recommendations. Communicate changes to staff and ensure prompt enrollment.

5. Orientation and On-boarding: Using existing templates, develop an orientation and on-boarding program for all new staff to include MSH structure, benefits, procedures and policies; work with managers and supervisors in the development of the technical portion to be included in the program.

6. Supervision: Supervise staff as assigned. Supervisory responsibilities include, but are not limited to, meeting with supervisees on a regular basis to discuss issues, track work progress, provide guidance and support, and ensure consistent quality of work performed; conducting PPRDs; communicating, implementing and assuring adherence to MSH policies, guidelines and values; developing staff skills and knowledge; approving time sheets; and facilitating supervisee success whenever possible.

7. Perform other duties as assigned to contribute to the success and achievements of the project.

Job Qualifications
1. Master’s Degree in Human Resource Management, or Bachelor’s Degree with significant experience in human resources management
2. At least five years’ HRM working experience. Experience working in an international organization in the South Africa region preferred. Demonstrated experience working with USG funded programs is strongly preferred
3. Demonstrated knowledge and understanding of labor laws in South African including CCMA procedures. Knowledge of labor laws in the relevant countries in the region a plus.
4. Demonstrated ability to implement and manage all aspects of the HRM function in line with current law, practices, and trends.
5. Demonstrated ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly; experience in conflict resolution helpful.
6. Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines
7. Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants.
8. Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully in a team in a fast-paced environment
9. Excellent organizational skills and attention to detail strongly desired.
10. Effective written and verbal communication skills required. Ability to write, speak, and conduct business in English.
11. Demonstrated intermediate computer skills in Microsoft Office Suite applications including Word, Excel, and Outlook.

NOTE: There are no relocation benefits or allowances available for this position.

Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the U.S. Armed Forces.

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