MTN Recruits Graduates in South Africa

Posted on :

25 Aug, 2011

Category :

Graduate Jobs in South Africa, Telecom Jobs in South Africa

The MTN Group Limited (MTN Group) is a leading provider of communication services, offering cellular network access and business solutions. The MTN Group is listed in South Africa on the JSE under the Industrial – Telecommunications sector

Job Title: Graduate: Systems and Process (1 Vacancy)

Location of position

South Africa
Constantia Park

Job mission

The graduate in training will be trained ( formally and ‘on the job’ )

He/She will, under guidance of the line manager, gain knowledge, understanding, insight and hands-on experience and skills of the following:

The graduate will learn to comply to and ensure that governance is driven in MTN business by complying to processes & systems that ensure compliance to the legal and regulatory frameworks as well as improve effectiveness and efficiency in the business.

KPA duties

Task Complexity:

The graduate will be trained and upskilled to perform these tasks:

Process & controls definition

• Ensure that functional Handover points needs to be specified (Functional areas impacted, handover documents/information and turnaround times)
• OLAs and escalation matrices adhered to.
• Delegation of Authority (SLA penalty approvals, pricing and discounts associated with Sales)
• Inputs & Outputs of process steps and Functional roles
• Standardization of documentation & templates, correct branding
• Document storage
• Automation of Business Reporting
• Turnaround times and measurement thereof
• Implement and maintain process inventory for Business continuity

Systems automation
• Complying to business requirements specification for process automation, define testing methodology & use cases, conduct user acceptance testing, formulation of change requests

Supervisory / Leadership / Managerial Complexity:

A level of self management and ongoing self-improvement of technical skills and techniques is required in this position

Educational requirements

• Matrix or equivalent
• A B-degree in IS or IT or equivalent

Experience required


Skills required

• Managing multiple projects and resources
• Ability to meet deadlines
• Knowledge of Telco/ISP environment
Behavioural qualities:
• Good communicator,
• Self motivated and driven,
• Broad scope of technology,
• Willingness to learn from peers,
• Willingness to teach,
• Interest in alternatives to presently accepted technologies

Other information
Reference No: CISP/EE/EW/002
Position Type: Contract – Limited
Affirmative Action: Open to All
Additional: Training: Relevant product training will be provided

Applications close 31 Aug 2011

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