MTN South Africa: Graduate (Learning Media Development)

Posted on :

8 Nov, 2010

Category :

Graduate Jobs in South Africa, Telecom Jobs in South Africa

MTN Group Limited (MTN Group) is a multinational telecommunications group offering cellular network access and business solutions. It has mobile licences across 21 countries in Africa and the Middle East and as at the end of December 2009, recorded more than 116 million subscribers. The MTN Group is listed on the JSE Limited under the share code: “MTN”. MTN South Africa recruits Graduate (Learning Media Development)

MTN South Africa

Location: Gauteng Johannesburg
Innovation Centre

Job mission

To become competent as a Learning Media Developer within the given time period and to utilise these skills to provide development services for instruction media elements according to the storyboards and instructional strategies provided.

KPA duties

Design and develop learning Media;

1.Assist with the producing a variety of instructional media elements including graphics, animation, text, video, and/or sound used to enhance the online content and assist participant learning;
2.Collaborate with Development Managers to:
a.convert/update existing instructor-led material to online or blended delivery format
b.structure course content and develop graphics, create instructional and navigational templates, and presentation media based on an awareness of the strengths of the many separate media that comprise multimedia
3.Create art, animations, videos, soundtracks and interactions to enhance knowledge transfer
4.Implement dynamic and creative interactive design solutions including graphics, music, flash components, and simulations as appropriate
5.Ensure training materials developed are aligned to the NQF, MTN Brand, MTN policies and procedures, and business needs
6.Provide information and knowledge as required to address needs and requests
7.Assist with the producing of online learning and e-learning activities (courses, simulations, cases, assessments, or tutorials) from content developed by an SME
8.Manage the technical aspects of audio and video content production to meet established quality standards and production schedules, and ensure ease of use
9.Coordinate logistics for successful recording of content to ensure successful multi-purposing of content in audio and video formats. Interact with outsourced AV companies to ensure established audio and video standards are met
10.Capture and Edit video and audio: edit video and audio clips to produce a multimedia product, from rough edit to final edit, incorporating graphics, roll-ins, roll-outs, and other graphics as required

Monitor the effectiveness and usability of programs developed

1.Conduct quality assurance testing on all training materials created, including loading, testing, and evaluating programs in the Learning Management System.
2.Ensure bandwidth limitations of target audiences are considered and appropriate to design choices
3.Develop and document the technical procedures and standards for producing various forms of multimedia products including webcasts, audio casts, podcasts, streaming media, CDs, DVDs, online courses, simulations, assessments, tutorials, and others as needed
4.Research new developments (hardware, software, techniques, and approaches) in digital media, online learning, and e-learning, and incorporate new techniques and technology as appropriate

To be able to contribute to Customer Satisfaction
1.Consider design, development and implementation of cross-platform solutions, to fully support all customer requirements and compatibility issues
2.Contribute towards initiating change to continually improve all aspects of service delivery
3.Assist in identifying trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery
4.Ensure that the customer is satisfied with the end service
5.Weigh up the pro’s and con’s of each solution to provide the best service to customers
6.Deliver first time right service excellence

Educational requirements

1.Bachelor’s Degree in Multimedia or related field for example:
•BA of Design – Graphic Design,
•Degree of Bachelor of Arts (Culture and Arts) with specialisation in Visual Multimedia (Degree Code 02305 – MV1) (emphasis on visual arts and programming);
•Degree of Bachelor of Arts (Culture and Arts) with specialisation in Audio-visual Multimedia (Degree Code 02305 – MA1) (emphasis on audio, music and programming);
•Degree of Bachelor of Arts (Culture and Arts) with Computer-generated Multimedia
•BA Degree: BA (Design)(Communication Design)
BTech Degree: Graphic Design
2.Preferred – Exposure to Instructional Design, or related subject e.g. Adult Learning, HR, Communications, or Teaching

Experience required

1.Experience (1-2 years in university setting) with design and media development tools such as: Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe Captivate, Flash, Dreamweaver, Adobe Presenter, Adobe Javascript and/or HTML etc
2.Knowledge of Captivate desirable

Skills required

1.Technical Writing, multimedia.
2.Excellent oral and written communication skills.
3.Ability to express technical information clearly and simply to non-technical persons.
4.Work independently and collaboratively based on the project needs
5.Interact effectively with all levels of organization personnel, clients and vendors.
6.Proficient in using MS Office products (i.e., MS Word, PowerPoint, Excel, Outlook)
7.Strong verbal, writing and listening skills, analytical and problem solving skills and creative and design skills are preferred.
11Coordinating multiple projects as well as produce high quality work under tight deadlines.
12Produce quality results in a fast-paced and dynamic work environment.
13.Planning skills – plan, prioritise, and deliver on time
14.Technical / professional excellence
15.Analytical skills – weighing up the pro’s and con’s; making sense of information
16.Computer literate
17.Problem solving, Communication skills and Influencing skills
18.Stress management skills
19.Time management skills (specifically the ability to prioritise)
Other information
Reference No: EN/Designer
Position Type: Permanent
Affirmative Action: Open to All

Applications close 30 Nov 2010.

Click here to Apply directly to MTN South Africa

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