Nedbank Tellers & Enquiries Consultants Recruitment

Nedbank: Tellers & Enquiries Consultants Opportunities

Location: Limpopo & Mpumalanga
Closing Date: 30 November 2013

To provide client service by attending to teller related transactions, client queries, banking requirements and refer cross sell opportunities, mitigate risk and contribute to branch objectives.

Essential Qualifications:

• Grade 12

• Business Relevant Certificate or Diploma

Certifications:

• Answering customer questions
• Changing behaviour to meet the demands of changes at work
• Interacting with diverse people
• Preferable 6 – 12 months client service experience in a financial industry
• Interacting with external customers
• Managing customer expectations
• Performing teller transactions

• Customer service principles
• Nedbank vision and strategy
• Nedbank culture – basic
• Nedbank policies and procedures
• Governance, Risk and Controls
• Relevant product knowledge

• Applied Learning
• Communication
• Building Customer Loyalty
• Quality Orientation
• Managing work (including time management)
• Contributing to Team Success
• Stress Tolerance

 

How To Apply

Apply Online