Online Communications Internship at MSF 2018

Posted on :

22 Jan, 2018

Category :

Communications Jobs in South Africa

Doctors Without Borders (MSF) is an independent international medical humanitarian organisation that delivers aid to people affected by armed conflict, epidemics, natural or man-made disasters, or to people that are excluded from access to health care. The organisation has health projects in nearly 70 countries.

MSF Southern Africa is located in Johannesburg with an office in Cape Town. MSF SA is governed by the MSF Southern Africa Association, which is made up of more than 300 members from seven countries in the region. MSF SA has the following organisational responsibilities:

  • Recruit medical and support staff to work internationally in MSF projects
  • Provide strategic medical and technical support and training to MSF projects (especially those focusing on HIV/AIDS and TB)
  • Communicate to the public, collaborate with humanitarian, health, activist and academic organisations and institutions
  • Advocate on specific health issues
  • Raise funds to maintain MSF’s medical humanitarian work.

Background: The Digital Team
The MSF SA Digital Team plans, executes and actively manages online content, digital campaigns, social media and fundraising initiatives. The team is currently made up of seven (7) individuals- four (4) from the Communications Department, two (2) from the Fundraising Department and one (1) from Field Human Resources Department.

We make data-driven decisions about which messages to share and where/when to share them. We are always looking for new ways to engage with the audiences online and inspire them to act. We actively monitor and constantly vary our digital activities to best connect with our audiences.

Our objectives are to raise awareness about MSF and its activities, inspire South Africans to donate and assist with the recruitment of medical and support staff to work internationally in MSF projects.

Role Purpose
The Online Communication Intern at MSF Southern Africa will be instrumental in helping the organisation raise awareness and improve engagement using MSF SA’s online channels. The intern will also be expected to contribute towards MSF’s objective of becoming increasingly digital.

The role will play an important role in the growth of social engagement and identifying new areas of growth. The role will also play a part in the development and deployment of innovative social media strategies and initiatives.
Key Responsibilities

  • Work with the Digital Team to devise and implement evolving digital marketing and keeping the website and social media sites current and ensuring they complement each other. Build relationships with users by creating and sharing content with them, as well as engaging with them on social media.
  • Maintain and update content sourced from the MSF communication network as well as specific content which is produced locally for a defined purpose.
  • Post MSF’s content on identified external websites.
  • Work with the Social Media Officer in designing, creating and managing promotions and Social ad campaigns.
  • Monitor and respond to social media trends observed in a proactive fashion.
  • Measure and report social media activities.
  • Respond and proactively engage with users of social media.
  • Track and grow social media engagement rates.
  • Support other communications related activities when required.
  • Studies in Communications, Marketing, Public Relations, or similar field.
  • Good working knowledge of social media platforms, including Twitter, Facebook, Instagram and LinkedIn.
  • Experience in managing social media accounts and interest in developing online communication & marketing tactics.
  • A strong interest in humanitarian issues.
  • Creative and flexible approach to work, and ability to work well within a team.
  • Proficiency in English, written and orally
  • Experience balancing short-term and long-term responsibilities and working quickly when necessary, and working in high-pressure and/or breaking-news situations
  • A desire to work collaboratively on projects and teach others what you know
Remuneration and resources
  • Resources needed such as working space, computer, internet, stationery and other resources will be made available
  • The intern will be contracted as an intern and will receive an hourly stipend.


  • Length of commitment: 12 months
  • Estimated total hours:  40 hours/week (five days/week)


      • 12 month internship
      • Based in Johannesburg
      • Monthly stipend paid
      • Proof of valid RSA ID needed
      • Starting date: 1 March 2018

    Location: Johannesburg

Please submit your CV and Cover letter by 24 January 2018.
Applications without cover letters will not be considered.

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