Operations Manager at South African Revenue Service

PLEASE QUOTE THE JOB TITLE AND THE REFERENCE NUMBER MT0463

JOB PURPOSE
To manage the internal operations and resources within the function to ensure effective service delivery aligned to strategic objectives of the division and SARS. Operational Manager is accountable for managing the day-to-day operations of a unit or team as dictated by the Tactical & Operations plan, stating very specific objectives, KPI’S (deliverables) with set targets.

 
Duties
To ensure and effective and efficient Team by managing, caoching, disciplining and developing Team Members.
To ensure Team Members operate within the boundaries of applicable Legislation, Policies, procedures and accepted Practices.
To keep Team Members abreast of relevant Policies and Procedures, Legislation and relevant changes and perform the necessary training.
To ensure the fair distribution of work by allocating tasks according to Team Member abilities and Operational needs.
To put into practice continuous improvements and shorter turnaround times which meet the needs in terms of the Service Level Agreements with Stakeholders.
To ensure Performance Targets are met by implementing Performance Management.
To ensure compliance within budget parameters for the Team.
To resolve or manage the resolution of complex cases and make recommendations
To ensure accurate drafting and provision of both standard and ad-hoc reports to Management as agreed upon and/or when required by Business.

 

MINIMUM REQUIREMENTS
Grade 12 or Equivalent NQF Qualification
Mathematics and /or Business Economics / Economics, Accounting
Relevant Bachelor of Commerce degree or NQF equivalent Tertiary Qualification
Relevant to the specific environment for eg. Accounting / Taxation / Auditing / Statistical Analysis

 

EMPLOYMENT EQUITY
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status (race, gender and disability) on your cv.
The ideal candidate will have the following competencies:

Ability
To ensure Team Members operate within the boundaries of applicable Legislation, Policies, procedures and accepted Practices.
To ensure and effective and efficient Team by managing, caoching, disciplining and developing Team Members.
To ensure the fair distribution of work by allocating tasks according to Team Member abilities and Operational needs.
To keep Team Members abreast of relevant Policies and Procedures, Legislation and relevant changes and perform the necessary training.

Experience
3 – 5 years experience within relevant disciplines
8 – 10 years work experience within relevant disciplines

Knowledge
Relevant Legislation (ie Income Tax Act 1962)
Taxation (PIT;CIT,VAT,PAYE, etc.)
SARS Policies, Procedures (SOP’s)
Corporate Governance
Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process. For statistical purposes, please indicate your Equity status (race, gender and disability) on your CV.

Successful candidates will be required to undertake an oath of secrecy, pre-employment screening and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance if applicable.

Putting our people first is an integral part of SARS business strategy. In support of this and our ongoing evolution towards becoming the best employee-centric employer in South Africa, our Human Resources strategy aims to create a high performing environment for our people by role modelling and embedding the right behaviours and values.

Click here to apply online

Apply online before 06/01/2014.
Please note that Recruiters may delete or expire jobs at any time.