Key Responsibilities
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- Design of questionnaires/discussion guides
- Preparation of all material for fieldwork/briefing fieldwork
- Data and coding/checking and specking
- Presentation preparation
- Presenting results to client
- Analyzing data, drawing recommendations and presenting
- Quality control and ensuring deadlines are met
- Monitoring costs on projects
- Costing projects
- Proposal writing
- Managing and developing your direct line reports
- Continuing to broaden research skill base
- Contribute towards Millward Brown learning
Behaviours
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- Set priorities and manage tasks
- Manage multiple projects
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- Manage day to day client liaison effectively and professionally
- Understand and manage client expectations
- Foster a 2 way relationship
- Understand their business needs
- Contribute to client meetings and presentations
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- Build rapport with and show consideration for all work colleagues
- Courteous, respectful and professional in all communications
- Integrity
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- Meet deadlines
- Follow procedure
- Time management/prioritise work
- Team work
- Deliver accurate work under pressure
- Attention to detail
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- Take initiative
- Proactive self starter
- Commitment to quality
- Flexibility
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- Give honest feedback
- Regularly counsel others about their performance
- Delegate appropriately
- Integrate other viewpoints
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- Delegate appropriately
- Guide and counsel others
- Assist with team training where appropriate
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- Remain composed under stress
- Seek solutions rather than blame
- Integrity and high ethical standards
- Communication skills
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- Clear and accurate communication
- Persuasive
Important Relationships
Internal
- Build a strong working relationship with your client service account team
- Build a strong and mutually respectful relationship with the operational departments within the company
- Ensure good communication with operational departments and proactively spot problems early
External
- Develop a strong professional relationship with your clients including, brand, media, marketing teams, ad agencies and media agencies.
- Be an ambassador for Millward Brown at all times
Skills
Technical Competencies required:
- Pc literacy in Word, Excel, PowerPoint 2007+
- Excellent English writing and verbal skills
- Level appropriate qualitative research skills
Previous experience of:
- At least 5 year’s relevant market research experience in a research agency, client company, or management or marketing consultancy.
- A passion for brands and advertising is a must, a curiosity as to understand consumer thinking and opinion and a desire to advise clients how to improve their brands performance in the market place.
- Regularly presenting to clients
- Managing all stages of projects from brief to presentation
- At least one years experience managing a small team/line reports
Education
Minimum qualifications:
- 3 year degree, preferably in Research, marketing, business, economics of social sciences
Click here to apply online