Receptionist and Office Administrator Job Vacancies

Receptionist and Office Administrator Vacancies

BSG (Africa) has an opportunity for a Receptionist and Office Administrator within the JHB Office Support Services Department

Main purpose of the Role:

The administrator will be responsible for operating the switchboard and general reception duties, including faxing, binding, postage etc. as well as maintaining stock levels of all stationery and consumables. Assist travel co-ordinator with travel arrangements and Office Manager.

Qualifications:

Matric and relevant certificate/diploma

Job Objectives:

• Managing all incoming calls
• Maintaining stock levels for stationery and consumables
• Assist Office Manager with all office support related issues
• Assist Travel Co-ordinator with travel queries and bookings

Experience:

2 – 4 years relevant experience

Knowledge:

• Office Admin
• Switchboard
• Customer Service (client facing)
• Experience in Travel coordination and arrangements (desirable)
• Microsoft Office

Skills & Abilities:

• Good customer service skills, i.e. excellent client-focus and high interpersonal skills, articulate, good telephone etiquette and face-to-face customer interactions
• Good Clear communication skills
• Management of switchboard protocols: Answering calls professionally: screen calls, make informed decisions
• Taking and passing on of messages effectively (appropriate use of various communication channels)
• Welcoming of clients & potential new recruits to the office
• Liaise with suppliers
• Purchasing of Monday Muchies and Friday Snacks
• Collate JHB expense claims for Finance Department in CTN
• Logging of purchase orders and sending invoices to CTN
• General admin: Photocopying, faxing, binding
• Farewell presentations and blog material
• Arrange access & parking for visitors
• Postage and couriers
• Ordering and maintaining stock levels for stationery and consumables
• Updating phone lists
• Time and diary management
• Demonstrate assertiveness to ensure Service Level Agreement (SLA) adherence
• Set up of facilities for Friday Team meetings; Quarterly Flight Decks and any other internal events required
• Assist Travel Co-ordinator with travel queries and bookings

Key Performance Areas:

• Quality of work: efficiency & effectiveness
• Customer satisfaction (internal and external). Superior service levels achieved
• Stock management
• Travel management (support)
• Growth – pro-actively taking on more responsibility

Other:

• Time flexible – (flexible lunch periods to cater for business needs, as necessary)
• Must have own transport

Personality Attributes:

• Good verbal and written communication skills
• Attention to detail
• Proactive
• Punctual
• Accountable
• Efficient
• Focused
• Thorough

Behavioural Attributes:

• Open
• Delivery focused
• Practical
• Collaborative
• Patient and empathetic
• Reliable
• Trustworthy
• Objective
• Team player
• Professional

 

How to Apply for Receptionist and Office Administrator Vacancies

Click on this link to apply online