Posted on :
2 Sep, 2014
2 Sep, 2014
RECEPTIONIST 3 POSTS
Directorate: Customer Care
Employment Equity Target: (Persons with a hearing impairment are encouraged to
apply i.e. person who can use sign language)
SALARY : R123 738 per annum
CENTRE : HSRC Building, Pretoria
REQUIREMENTS : Grade 12 Certificate (or equivalent) PLUS 1 to 2 years’ experience in the receptionist
field and customer care. Knowledge of: i) Customer care principles. ii) Telephone
etiquette. iii) Document tracking, storage and retrieval. iv) Ms Office Suite. v) Basic
provisioning administration. vi) Filing systems. Competencies needed: Excellent
communication skills. Planning and organising skills. Interpersonal relations.
Problem-solving skills. Typing. Initiative. Adaptability. Business ethics. Attributes:
Confident. Friendly. Patient. Accurate. Compliant. Precise. Adaptable. Diplomatic.
Disciplined. Alert. Independent. Ability to work under pressure. Well organised and
effective. Innovative. Ability to work in a team and independent. Good listener.
DUTIES : Answer telephone, screen and direct calls. Receive clients or visitors and ensure that
they are correctly referred. Deal with queries from the public and customers. Render
general administrative and clerical support. Receive and sort mail and deliveries.
Scan, manage and draft notices, documentation, supporting registers and filing.
Provide efficient customer care services.
ENQUIRIES : Mr B Futshane, Tel: 012 312 7982
APPLICATIONS : The Director General, Department of Social Development, Private Bag X901,
Pretoria, 0001, Physical Address: HSRC Building, 134 Pretorius Street
FOR ATTENTION : Ms E de Waal
CLOSING DATE : 05 September 2014
NOTE : A curriculum vitae with a detailed description of duties, the names of two referees,
certified copies of qualifications and identity document must accompany your signed
application for employment (Z83). Shortlisted candidates for SMS posts will be
required to undergo competency assessment. The successful candidate will sign an
annual performance agreement, complete a financial disclosure form and also be
required to undergo a security clearance. If the candidate is applying for an OSD
post, certificates of service must be attached to the CV. No faxed or e-mailed
applications will be considered. It is the applicant’s responsibility to have foreign
qualifications evaluated by the South African Qualification Authority (SAQA). Failure
to submit the requested documents will result in your application not being
considered. Personnel suitability checks will be conducted on short listed candidates
and the appointment is subject to positive outcomes of the checks. Correspondence
will be limited to shortlisted candidates only. If you have not been contacted within
three months after the closing date of this advertisement, please accept that your
application was unsuccessful. “The Department of Social Development supports
persons with disabilities”