Recru-IT Ongoing Job Vacancy – Apply Now!

An Internal Sales Administrator is responsible for supporting the sales team by managing the administrative tasks related to the sales process.

They provide administrative support by accurately processing a large volume of quotes and orders and coordinating with other departments to ensure timely delivery; maintaining accurate records of customer interactions and sales activity; responding to customer enquiries and providing excellent customer service; generating reports and analyzing data to identify trends and opportunities; accurately capturing, maintaining and updating customer information in the CRM tool, providing support for sales presentations and meetings and participating in team meetings, Sales Calls and providing feedback to improve processes and procedures.

 

 

 

 

job Title: Internal Sales Administrator (Telecommunications)
Location: JHB – Northern Suburbs
Reference: PE010277-Tabz-1

Job Summary:
Duties & Responsibilities:
Requirements:

Minimum Qualifications:
Minimum Matric
Comm or equivalent preferable

Minimum Experience:
12 months experience, especially in a sales environment would be advantageous.

Other Requirements:
Own transport and valid driver’s license preferable
Must be willing to accommodate global time zones, if required.

Responsibilities:
Quotes and Orders
Capture and process quotations, orders and customer details on internal applications and systems
Liaise with internal cross-functional teams to deliver orders and provide effective feedback to Customers

Customer Service (internal and external)
Receive Customer enquiries acknowledge receipt, identify action required and take prompt action
Ensure accurate information on orders is passed on to the project team and resolve queries.
Build relationships across the organisation through confident and clear communication to complete tasks
Collaborate with colleagues to achieve overall team goals
Highlight problems and work with team to find solutions

Accuracy of Data
Quote detail to be captured accurately including but not limited to customer details, company names, addresses and GPS coordinates

Participation in Meetings and Sales Calls
Active participation in team calls and Sales Calls
Provide feedback when called upon

Contribute towards Sales Target
Support the sales team in achieving their targets

Key Stakeholder Relationships
Internal
Sales team, Projects, Ops, Quality Assurance, Procurement, Partner Relations Managers, Commercial Managers, Finance, NOC

External
Customers

Competency:
Knowledge
Understanding of the telecommunications sector
Product knowledge of internet, ethernet and MPLS products advantageous
Customer Service (internal and external customers)

Skills:
Ability to capture large volumes of data accurately and efficiently
Strong numerical literacy
Communication Skills ; verbal and written
Computer literacy; intermediate Excel, Outlook, Power point, Word essential
Planning and ability to prioritize tasks
Problem solving skills
Ability to handle different personalities and styles

Behavioral:
Self confident
Sense of urgency
Takes initiative
Adaptable & flexible
Tenacity and Resilience
Strong team player
Analytical & problem solving
Creative thinking
Attention to detail
Results orientated
Work under pressure

Package & Remuneration:
Market related – Market related – Annually

To Apply:

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