Relationship Executive (Commercial Growth) – Century City at Barclays Bank

Posted on :

13 Jun, 2016

Category :

Customer Service Jobs in South Africa, Driving Jobs in South Africa

Job description
The purpose of the role is to optimise the profit and economic value of a portfolio of clients with high growth potential and banking requirements by focussing

  • origination efforts to acquire new clients and up-selling to existing clients; and
  • coverage efforts to service the client base in accordance to the Business (Growth) customer value proposition

Key Responsibilities


  • Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
  • Ensure the long term sustainability of the portfolio
  • Make effective use of the client planning and solutioning tools (Sales tools)
  • Achieve new business and up-selling sales targets
  • Track and monitor the financial performance of the portfolio
  • Apply risk-based pricing for all new sales and pricing reviews
  • Operate and position Business Banking in a dynamic and highly competitive market place
  • Achieve sales targets relevant to the strategic initiatives and drivers of the Commercial Growth Accounts segment
  • Develop strong client relationships
  • Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes
  • Prepare holistic, comprehensive, high quality call reports
  • Make use of middle- and back-office support networks
  • Take ownership of client complaints that originate from the Relationship Executive’s area of responsibility and accountability and log on to the Client Compliment and Complaints system
  • Adhere to the bank’s policies and procedures and ensure compliance
  • Manage high credit risk clients in conjunction with the credit analyst
  • Apply appropriate solutions according to the risk profile and credit appetite within the industry
  • Co-operate and work well with others in the pursuit of organisational objectives and team goals
  • Attend team meetings and contribute fully, including suggestions
  • Communicate concerns or challenges that derive from team interactions in a constructive and positive manner
  • Share information and make others aware of information that may be useful to them
  • Develop supportive relationships with colleagues and create a sense of team spirit.
  • Develop and maintain contacts with Specialists in other areas of Business Banking and the Group
  • Monitor available Learning & Developing courses to develop your own training whilst helping others in the team
  • Demonstrate the willingness and ability to perform to the very best levelsCompetencies 
  • Deciding and initiating action
  • Working with people
  • Relating and networking
  • Persuading and influencing
  • Presenting and communicating information
  • Analysing
  • Creating and innovating
  • Delivering results and meeting customer expectationsGeneralThe appointment will be made in line with the Absa Employment Equity strategy

    Primary Location

    ZA-WC-Cape Town

    Job Type


    Posting Range

    13 Jun 2016

  • B Degree in Commerce, Marketing or Finance or equivalent NQF level 6 qualification or higher or NQF level 6 qualification required for FAIS purposes
  • RE 5 Examinations passed
  • At least five (5) years of sales and relationship banking experience within a commercial banking environment
  • At least five (5) years’ experience in driving business solutions across divisional silos (e.g. segment, credit, and product) and product silos.
  • At least five (5) years’ experience in evaluating and understanding company financials and other economic trends
  • At least five (5) years experience in structuring a good complex credit solution and guiding the credit process with the required parties
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
  • No criminal recordPreferred Requirements 
  • Post graduate qualification in Commerce, Marketing or Finance
  • Three (3) years experience of the dynamics of the market place and related industries
  • Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

Jobs in South Africa | SA Jobs | Companies | Jobs in SA