Relationship Executive (Commercial Growth) – Century City at Barclays Bank

Posted on :

13 Jun, 2016

Category :

Customer Service Jobs in South Africa, Driving Jobs in South Africa

Job description
The purpose of the role is to optimise the profit and economic value of a portfolio of clients with high growth potential and banking requirements by focussing

  • origination efforts to acquire new clients and up-selling to existing clients; and
  • coverage efforts to service the client base in accordance to the Business (Growth) customer value proposition

Key Responsibilities


  • Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
  • Ensure the long term sustainability of the portfolio
  • Make effective use of the client planning and solutioning tools (Sales tools)
  • Achieve new business and up-selling sales targets
  • Track and monitor the financial performance of the portfolio
  • Apply risk-based pricing for all new sales and pricing reviews
  • Operate and position Business Banking in a dynamic and highly competitive market place
  • Achieve sales targets relevant to the strategic initiatives and drivers of the Commercial Growth Accounts segment
  • Develop strong client relationships
  • Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes
  • Prepare holistic, comprehensive, high quality call reports
  • Make use of middle- and back-office support networks
  • Take ownership of client complaints that originate from the Relationship Executive’s area of responsibility and accountability and log on to the Client Compliment and Complaints system
  • Adhere to the bank’s policies and procedures and ensure compliance
  • Manage high credit risk clients in conjunction with the credit analyst
  • Apply appropriate solutions according to the risk profile and credit appetite within the industry
  • Co-operate and work well with others in the pursuit of organisational objectives and team goals
  • Attend team meetings and contribute fully, including suggestions
  • Communicate concerns or challenges that derive from team interactions in a constructive and positive manner
  • Share information and make others aware of information that may be useful to them
  • Develop supportive relationships with colleagues and create a sense of team spirit.
  • Develop and maintain contacts with Specialists in other areas of Business Banking and the Group
  • Monitor available Learning & Developing courses to develop your own training whilst helping others in the team
  • Demonstrate the willingness and ability to perform to the very best levelsCompetencies 
  • Deciding and initiating action
  • Working with people
  • Relating and networking
  • Persuading and influencing
  • Presenting and communicating information
  • Analysing
  • Creating and innovating
  • Delivering results and meeting customer expectationsGeneralThe appointment will be made in line with the Absa Employment Equity strategy

    Primary Location

    ZA-WC-Cape Town

    Job Type


    Posting Range

    13 Jun 2016

  • B Degree in Commerce, Marketing or Finance or equivalent NQF level 6 qualification or higher or NQF level 6 qualification required for FAIS purposes
  • RE 5 Examinations passed
  • At least five (5) years of sales and relationship banking experience within a commercial banking environment
  • At least five (5) years’ experience in driving business solutions across divisional silos (e.g. segment, credit, and product) and product silos.
  • At least five (5) years’ experience in evaluating and understanding company financials and other economic trends
  • At least five (5) years experience in structuring a good complex credit solution and guiding the credit process with the required parties
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
  • No criminal recordPreferred Requirements 
  • Post graduate qualification in Commerce, Marketing or Finance
  • Three (3) years experience of the dynamics of the market place and related industries
  • Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status

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