SA Post Office: IT Specialist Postbank Transactions and Switch

Posted on :

30 Aug, 2013

Category :

IT Jobs in South Africa

Specialist C5–– Transaction/ Switch (2 x Positions)
IT Service Delivery(Eco-point-Corporate)

Reports to Manager: IT Postbank Production & Infrastructure –Transaction/ Switch

The successful candidate will be responsible to provide financial switch specialist service to the user community through the use of ITL processes and procedure in regards to providing technical support for the database
environment including overseeing the development and organization of the database, assessment and implementation of new technologies.

Key Responsibilities

  • Develop and Implement the departmental operational plan
  • Analyse the IT Service Delivery Strategy and roadmap pertinent to the transaction/switch of post bank function to determine the future trends, strategic direction and legal implications and feed into manager.
  • Manage IT Postbank Transaction/Switch
  • Troubleshoot incidents and Handle Client Queries
  • Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop
  • Researching and examining current systems
  • Consults with user to identify current operating procedures and clarify program objectives
  • Evaluates user request for new or modified program, such as for financial services
  • Maintain systems and platforms
  • Configure, install and maintain necessary solutions to provide an environment to run production applications and perform development
  • Provide feedback to the relevant role players as and when necessary
  • Ensure that problems and incidents are resolved within SLA and OLA requirements
  • Compile statistics and reports on IT Postbank Transaction and Switch Provide Expert Consultation/Advice
  • Design solutions
  • Conduct an impact study to determine the possible effect on the current- and associated systems
  • Complete consultation actions within allocated times frames
  • Identify the information/resolution required by the relevant role players
  • Compile a final recommendation report for the implementation of the actions and its requirements
  • Archive the final report for future reference purposes in accordance with the documentation management system requirements
  • Job Requirements, Skills & Knowledge



  • Full credit bearing National Diploma (NQF 5) in: Information Technology
  • Full credit bearing Bachelor Degree (NQF 6) in: Information Technology, computer science or commerce will be an advantage
  • At least5 years applicable experience (Diploma)
  • At least 2 years applicable experience (Degree)
  • Support and operational experience in the financial switch environment
  • Technical /Legal certification
  • Postilion Basic and advanced

• Programming/SQL,MCDBA.NET,VisualC/C#,VBSScript,java,java 6.0xml, ASP.NET.
• MasterCard interfaces,EMV Certification processes, merchant settlement processes, payment warehouse, dispute processing

• Self-starter, professionalism and influential
• Ability to use own initiative and work independently
• Willing to work extended hours and 24/7 availability
• Willing to travel
• Able to function under pressure and make decisions under challenging circumstances

Send your CV to The Business Unit: Recruitment and Selection
Human Capital Management: Corporate
PO Box 2042

Email: [email protected]
Closing Date: 04 September 2013
Position Number: 60046601 ,60046602
Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Post Office or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African
Post Office Limited reserves the right not to fill this position or to re-advertise the positions at any time.


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