Posted on :
22 Feb, 2023
22 Feb, 2023
Who we are?
Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.
Job Title: IT Executive: Platforms & Operations (Permanent)
The IT Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform. This role will provide subject matter expertise, and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it. This responsibility spans from early concept to market and subsequent optimization stages of the platform. The Platform Owner directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards. This role plays a key role in Defect / Incident resolution and is equipped to mitigate significant and sustained impact to the business.
What you will do
Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
Manage service across platforms, multiple channels and services to ensure service availability, performance and process maturity.
Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement.
Build and maintain a relationship network with internal and external key stakeholders.
Define, drive and adhere to adoption of platform principles / standards / governance.
Maintain an understanding of the current and emerging company strategy, business plans that the platform needs to enable.
Share knowledge and expertise to support business and IT change.
Contribute to concept documents / business cases / ROI proposals in relation to infrastructure enhancements.
Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
Define target IT Operations model, drive transformation to reach the target and govern adherence.
Qualification and Experience:
Degree in Information System / Computer Science / Engineering
Software development background
At least 10 years of enterprise level software delivery experience
At least 5 years of experience in managing agile delivery teams
At least 5 year of experience in managing operations
Financial Services experience is an advantage
Knowledge and Skills:
Vast experience in IT delivery and operations management
Working knowledge of software engineering best practices and frameworks
Strong knowledge of software methodologies, tools and processes
Strong knowledge of IT service management and ITIL practices
Technical background and willingness to work agnostically
Stakeholder management experience
Strong decision-making capability
Ability to see the bigger picture
Ability to align with Company/Business strategy
Excellent communication and influencing skills
Flexible and Adaptable – Rebounding from setbacks and adversity when facing difficult situations.
Courage – Stepping up to address difficult issues, saying what needs to be said.
Manages Complexity – Demonstrating the ability and proven record to make complex decisions.
Ensures Accountability – Holding self and others accountable to meet commitments.
Plans and Aligns – Planning and prioritising work to meet commitments aligned to organisational goals
Cultivates Innovation – Contributing through others
Customer focus – Contributing through others
Drives results – Contributing through others
Collaborates – Contributing through others
Being resilient – Contributing through other
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
Our aim is to help you build a successful career with us
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.