Senior Administrative Officer at South African Post Office

Posted on :

6 Feb, 2014

Category :

Administrative Jobs in South Africa

Area Manager
Summation Responsible for general administrative tasks as well as the obtaining, consolidation and reporting of operational results
and information at a consumer Services Area Office.


Key Responsibilities
• Receive requests for and / or identify requirements for information/ documentation
• Request, retrieve and distribute information or documentation (electronic or written applications/ quotations/ enquiries/ orders/
invoices/ etc.
• Scrutinise information and documentation for completeness / accuracy and do or arrange for the necessary improvements/
updating/ corrections where necessary
• Create/ develop and maintain local data bases, filling systems, etc. for the organising, safe guarding and easy retrieval of
documents and information
• Capture any non-electronic information in electronic format / electronic data bases or systems, where necessary
• Evaluate legitimacy/ validity of applications/ enquiries / complaints/ orders/ invoices/ etc.
• Do financial calculations, prepare forecasts and prepare basic spreadsheets and graphs, where necessary
• Write motivations/ responses, i.e. memorandums, letters, etc.
• Prepare presentations
• Arrange, organise, associate and prepare documentation for approval and or dispatching
• File / safeguard documents and information in filling systems and databases
• Perform reception and secretarial functions when required
• Arrange meetings and workshops
• Compile daily and monthly reports i.e OSHA etc
• Minute taking
• Coordinate staffing activities


Minimum Requirements

• Grade 12 (NQF Level 4)
• Any further qualification in an administrative or related field will be an added advantage
• At least 3 years’ experience within a Consumer Services operational and/ or administrative environment
Any customer service or operational support related experience will be and added advantage


Skills, Abilities and Attributes
• Computer literacy (at least MS Word, Excel, Power Point,
Access and Outlook)
• Good organising abilities
• Good time management skills
• Able to maintain a high level of confidentiality
• Basic understanding of cash management as well as financial and accounting principles
• Basic understanding of staff management systems and processes
• Basic understanding of operational processes and systems
• Basic understanding of office equipment and systems
• Basic understanding of stock management
• Basic understanding of safety and security arrangements and management
• Basic understanding of customer service and quality principles
• Basic understanding of the management and presentation of information
• Basic understanding of reception/secretarial duties
• Ability to handle and present detail information correctly
• Excellent verbal and written communication skills
• Excellent people and interpersonal skills
• Conflict resolution skills
• Assertiveness
• Excellent telephone skills and etiquette
• Coordination skills
• Minute taking skills


• Able to work under pressure and handle stress
• Have a pleasant disposition
• Assertive
• Team player
• Deal with non-routine matters
• Respect punctuality and regular attendance
• Ability to maintain confidentiality at all times

The South African Post Office is committed to the achievement and maintenance of diversity and equity in employment,
especially with regard to race, gender and disability.
Send CV to: The Senior Manager: Human Resources
Recruitment and Selection
P.O. BOX 31904

Visit our website: and click on Careers to register your CV’s and to apply
Fax Number: 0866 611 461
Closing Date: 10 February 2014
Position No: 60033487
Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Post Office or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Post Office Limited reserves the right not to fill this position or to re-advertise the positions at any time.

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