Senior Administrator Vacancies at Old Mutual

Posted on :

12 Jun, 2013

Category :

Administrative Jobs in South Africa

Senior Administrator Vacancies.Client Services & Operations & Administration.OMSA

Location: Pinelands,ZA

Organization Name: OMIB Fund Admin Lisp & Life IA

Brief Description:
The position is that of a Senior Administrator whose primary role is to administer LISP transactions that a client may request and assist the team in providing world-class service to all clients. The incumbent is individually accountable for achieving results through own efforts.


  • Documentation Processing
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate administrative requirements within procedure.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards.
  • Personal Effectiveness
  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Quality Assurance

  • Performs quality checks on own work.
  • Adheres to service and quality standards.

Specific Key result Areas:

  • Resolution of queries and management of exceptions to business rules.
  • Processing of LISP Trust work-types via Fairway and Flexcube.
  • Telephonic and written communication in a clear, concise and professional manner to stakeholders.
  • Communicate problems and suggest solutions regarding existing processes.
  • Help colleagues reach team and departmental targets.
  • Plan work allocated to ensure compliance with applicable service standards.
  • Ensure that quality principles are applied to all aspects of processing.

Job Requirements:

  • Matric, with Mathematics and/or Accounting.
  • 3-5 years experience and knowledge of Section 14/ Section 37/Death Claims and Annuities are essential.
  • 1-2 years experience on Unit trust or LISP funds and products preferable.
  • Knowledge of Fairway and Flexcube would be an additional advantage.
  • Previous relevant working experience within a processing environment (Investments)
  • Computer literacy – Ms Excel and Outlook.
  • Adaptable to rapidly changing environment.
  • Show initiative and drive.
  • Attention to detail.
  • Able to work under pressure.
  • Stress Tolerance.
  • Awareness of client-care principles.
  • Ability to give and receive feedback.
  • Personal need for continuous learning.
  • Can-do Attitude.


  • Decision Making
  • Gaining Commitment
  • Information Monitoring
  • Initiating Action
  • Ownership
  • Team Orientation
  • Technical Knowledge

Additional Details:
The appointment will be made from the designated group in line with the Employment Equity Plan of OMSA and the specific business unit.

NB: The successful candidate would need to work overtime/until 18h00 & weekends when required.


How to Apply for Senior Administrator Vacancies

Click on the Apply Now button at the end of this page to apply online

Deadline: 25 June 2013


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