Shoprite Group Of Company In Search Of IT Network Manager

Posted on :

10 Jun, 2016

Category :

IT Jobs in South Africa

To engage on both a strategic and tactical level with the Telecommunication service providers, Shoprite Business users and IT Executives in order to provide a stable, reliable and predictable network to the Shoprite group


•B Degree / B Tech Degree
•CCNA or equivalent
•UNIX certification
•ITIL certification


•8-10 years Networking
•8-10 years Multiple communications technologies
•8-10 years Vendor and contract management
•8-10 years SLA management
•8-10 years Line management
•8-10 years Budgeting and forecasting

•4 years Retail experience


•Capacity and availability management
•Change management
•Incident and problem management
•Service Level Agreement management
•Knowledge of network legislature and contracts

Job Objectives

(1)To create a Network strategy and roadmap:
-Create and maintain a network strategy and a 3 year roadmap
-Create a network architecture that supports the strategy and roadmap

(2)To manage all resources within the IT Network management layer:
-Lead a team of specialists responsible for the Network and Communications landscape

(3)To manage the design and implementation of network solutions:
-Design, test and implement network solutions
-Establish a close relationship with Business users and Solution owners in order to design and implement cost effective solutions

(4)To ensure the quality of all communications infrastructure:
-Approve and sign off LAN (including WiFi), Voice, Video and WAN designs as produced by the Network team as well as the Solution providers
-Work closely with Business users and Solution owners to manage the ongoing impact of user activity and systems on the communications infrastructure
-Investigate alternate communications technologies

(5)To effectively communicate to management on a regular basis:
-Hold regular meetings with IT management and Business users
-Feed back to IT management through formal reporting
-Escalate to IT management as needed

(6)To manage all Network assets:
-Takes responsibility for network assets which includes keeping the CMDB up to date

(7)To manage the Network budget:
-Management from a budget and forecast perspective
-Track actual costs against budget
-Responsible for cost benefit analysis of new technologies
-Justify expenditure via a business case

(8)To manage SLAs with vendors on a day-to-day basis:
-Negotiate, draw up and maintain contracts and service level agreements
-Responsible for the vendor management (manage all commercial and contractual aspects of the relationships) of RSA and non-RSA service providers
-Attendance at cyclical Executive forums
-Familiarity with and understanding of network partners’ roadmaps

(9)To ensure compliance with all Change Management processes and procedures:
-Final approval of changes
-Monitor effect of changes
-Attend change management forums where applicable

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