Society for Family Health (SFH) New Job Opening

Society for Family Health (SFH) is a South African affiliate of Population Services International (PSI), an international NGO network operational in over 70 countries. SFH in South Africa concentrates on issues of HIV/ AIDS. As part of their HIV/AIDS control efforts, SFH is using social marketing to motivate behaviour change with respect to consistent condom use, HIV testing and other safer behaviours.

Job Title: Information Technology Manager
Department: Information Technology Department
Reports to: Deputy Country Director
Employment Status: Project Based Contract
Location: Johannesburg

Duties and Responsibilities:
System Support

• Support all application systems used by SFH by maintaining, improving and attending to all system user problems
• Performs integrity and availability checks of SFH systems
• Check manual versus system data to make sure that there are no discrepancies in data flow from its inception up to the reporting stage
• Ensure availability of servers and network to make sure that data is available as and when required for decision making by various program managers
• Maintain system protocols by writing and updating procedures for in-house design systems
• Ensure SFH has the right ITC infrastructure to carry out day to day business and recording program data
• Manage relationships and contract with service providers

Systems Development

• Develop Internal Systems for organisational &implementing partners to use
• Conduct requirements analysis and specifications proposals for new systems
• Design and implement the developed systems
• Validate tests and implement the developed systems
• Maintain the new internal systems
• Analyse results in decision regarding system design which determines the system operation in terms of the process, data and hardware requirements

Provider User Support

• Provide first line user and telephone support to Head Office and Site Offices for:

– Desktops and printers
– Servers (database servers and main server
– LAN (Switches, Hubs, Routers and patch panels)
– Internet and email

• Provide support within the allocated time frame
• Provide support in accordance with policies and procedures

Manage ITC Infrastructure

• Manage server system systems and ITC infrastructure around telecommunications
• Ensure disaster recovery plans are in place in for business continuity eg. Back up server files,UPS for power failure, Synchronization,Data storage on cloud
• Ensure implementation of ITC policies and procedure within the organisation
• Provide assistance in other duties as directed by management

Requirements

• Minimum relevant 3 years tertiary or post graduate qualification in IT or equivalent
• Atleast three years’ experience working in systems analysis
• Experience in designing IT-led operational solutions utilising a range of computer systems

The successful candidate will be:

• A creative, innovative and strategic thinker
• Have excellent communication, analytical, organizational, interpersonal and cross-cultural skills
• A strong interest in private sector approaches to development
• Proven ability to produce results and meet objectives under difficult circumstances

HOW TO APPLY

Please send your full application to [email protected]

Application Deadline: 16th November, 2018