Software Support Client Services Consultant

Software Support Client Services Consultant

Based in Edenvale

Salary: R 7 000 to R10 000 CTC + 10% commission and incentives, Km reimbursement on all business kilometres travelled, Cell Phone reimbursement (based on qualifications and experience)

My client is a well-established Time/Access Control and IT Solutions organisation based in Edenvale. The successful Incumbent must have good attention to detail, be a problem solver and have a good knowledge and capability in Information Technology

The successful candidate must have:
• Matric Pass
• Good knowledge and capability in Information Technology.
• 2 years’ Experience in Client Services – On site Support, software installations, configuration and training, and Telephonic Helpdesk support.
• Completed MCSD / MCSE
• Additional software related courses.
• SQL and Networking Experience
• Basic knowledge of Programming
• Experience in Time and Attendance, Payroll or Access Control fields

Your busy and challenging day will include but not limited to:
• Clients on operator level, remotely and by travelling to clients
• Installing and configuring software
• Training Operators and supporting them telephonically
• Configuring and maintaining the office network and PC’s
• Assisting with Hardware installations and support issues
• Completing and submitting Field Service Reports and
• other Client related documentation

Personality profiles of the suitable candidate
• Confident on personal and professional level
• Strong communicator
• Attention to detail, flexible
• Quick learner/self starter
• Problem Solver
• Energetic and Proactive
• Reliable and committed
• Capacity to deal with clients on Management level

If you are a strong communicator, reliable, committed and have the ability to be energetic and proactive then please apply on line!

If you are a strong communicator, reliable, committed and have the ability to be energetic and proactive then please email your CV to [email protected]