Star Personnel Recruitment (Pty) Ltd Current Job Vacancy – Apply Here!

Star Personnel Recruitment was established in 1986 and has become a well respected name in the recruitment and selection of top talent for a carefully selected number of the most sought after employers in South Africa. Having a reputation for expertly matching candidates based on skills, personality and attitude while treating all applicants in a confidential and professional manner.

 

 

 

 

Job Title: Junior Support Technician
Location: Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: IT, General, Telecommunications
Reference: Junior Support Technician – Ref102

 

Vacancy Details

Are you looking to launch your career in IT support? Do you have a passion for troubleshooting, networking, and VoIP services? Our client, a provider of voice and data solutions, is seeking a Junior Support Technician to join their growing team in Cape Town.

 

What You Will Be Doing:

• Handling incoming support calls and assisting clients with first-line checks (internet and voice services).
• Logging and tracking support tickets with service providers while ensuring timely follow-ups.
• Providing clear and professional feedback to clients on outstanding support issues.
• Working on hosted PBX systems (Porta and Bicom), including:
• Creating client accounts
• Setting up extensions
• Configuring call flows and hosted PBX systems
• Configuring handsets and routers.
•  Assisting with on-site visits and installations when required.
• Collaborating with the team to ensure seamless service delivery.

 

Required Skills

• It: 2 to 3 years
• Problem Solving: 2 to 3 years
• Troubleshooting: 2 to 3 years
• Independent Thinking: 2 to 3 years
• Networking Solutions: 2 to 3 years
• Voip Technology: 2 to 3 years

Candidate Requirements

• Relevant IT Diploma (Networking, Information Technology, or related field)
• Based in Cape Town with a valid driver’s license and access to a vehicle (preferred).
• Knowledge of networking principles and VoIP technology.
•  Strong customer service skills with a friendly, solutions-driven approach.
• Excellent troubleshooting and problem-solving abilities.
•  Ability to work independently and as part of a close-knit team.

 

To Apply

Click Here!

Application Deadline: April 29 2025