Posted on :
22 Mar, 2023
22 Mar, 2023
Stem Connect is looking for a experienced Customer service representative
Job Title: Customer Service Representative
Location: Menlyn
Job Summary:
Duties & Responsibilities
Stable employment history
· 2-5 years’ experience
· ICT or Telecoms experience (other relevant industries considered)
· High attention to detail
· Highly energetic
· Well spoken
· Driven
· Dynamic personality
· Team player
· Expected to meet monthly activity targets
· Excellent communication skills
· Time management skills
· Strong relationship building
· Ability to cope with high pressure levels and manage stress effectively
· Excellent telephone and email etiquette
· Excellent interpersonal skills
· Qualifications advantageous
· Fluent in English and Afrikaans
Duties include but not limited to:
· Frequent contact with existing customers
· Managing customer queries
· Daily sales administration
· Weekly reporting
· Customer retention
· Reduce cancellations
Package & Remuneration:
R25 000 – R35 000 plus fuels and performanced based bonus
To Apply:
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