Support Analysts (x2 Positions)

Employer: Star Personnel
Essential and Compulsory Core ExperiencesRequired:

• Must have practically and documented experience in MS
• Must have SQL experience
• Must have Application Support experience

 

Candidate Requirements

Job Duties:

• Troubleshoot software, hardware, or system configuration problems and identify

and provide solutions.

• Liaise with internal development teams when necessary

• Effectively document client support issues and update call tracking software in a

timely manner

• Help maintain specific client hosted environments, including upgrades to databases

and application servers

• Participate in on-call 24/7 support for escalated client production sites

• Efficiently debug source code to identify reported defects. As and when necessary

conduct development to fix the defect

• Performing Minor and Internal Development

• Providing clients with software training (on site/off-site)

• Monitor and assist with setting up the SDDS (during and after office hours)

• Provide support as per extended service agreements

• Assisting with QA cycles

Qualifications:

• Computer Science degree or equivalent thereof

• Highly skilled in MS SQL server and SQL

• Strong analytical and communication skills

• Basic accounting knowledge would be advantageous

• Solid understanding of client-server enterprise software

• Minimum of 3 years’ experience in a similar position

• C# .NET, Java, Delphi and Networking knowledge/experience would be advantageous

Citrix experience advantageous.

 

How to Apply

Click here to apply online

This position reports to: DirectorApply before Tuesday, March 31, 2015Companies may expire jobs at their own discretion.