Support Analysts (x2 Positions)

Posted on :

25 Mar, 2015

Category :

Analyst Jobs in South Africa

Job Details

Employer: Star Personnel
Essential and Compulsory Core ExperiencesRequired:

  • Must have practically and documented experience in MS
  • Must have SQL experience
  • Must have Application Support experience


Candidate Requirements

Job Duties:

  • Troubleshoot software, hardware, or system configuration problems and identify

and provide solutions.

  • Liaise with internal development teams when necessary
  • Effectively document client support issues and update call tracking software in a

timely manner

  • Help maintain specific client hosted environments, including upgrades to databases

and application servers

  • Participate in on-call 24/7 support for escalated client production sites
  • Efficiently debug source code to identify reported defects. As and when necessary

conduct development to fix the defect

  • Performing Minor and Internal Development
  • Providing clients with software training (on site/off-site)
  • Monitor and assist with setting up the SDDS (during and after office hours)
  • Provide support as per extended service agreements
  • Assisting with QA cycles


  • Highly skilled in MS SQL server and SQL
  • Basic accounting knowledge would be advantageous
  • Solid understanding of client-server enterprise software
  • Minimum of 3 years’ experience in a similar position
  • C# .NET, Java, Delphi and Networking knowledge/experience would be advantageous

Citrix experience advantageous.


How to Apply

Click here to apply online

This position reports to: DirectorApply before Tuesday, March 31, 2015Companies may expire jobs at their own discretion.

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