Support Technician Infrastructure 6 month contract position

Posted on :

24 Sep, 2012

Category :

IT Jobs in South Africa

Support Technician Infrastructure 6 month contract position
Constantia Kloof
R18258 per month ctc
A well-known house hold name in the Medical NGO environment is looking to employ a customer service orientated, technical and experienced individual. The successful candidate will support the IT infrastructure by adhering to SLA’s and policies and ensuring the implementation of best possible solutions
The successful candidate must have:
• Matric
• A + Qualification
• N + Qualification
• 1-2 Years working experience as a Support Technician
• 2-3 Years working experience in a windows desktop environment
Driver’s license (code 08)
• Work overtime / standby as and when required
• Travel to other branches with a stay-over

Ideal:
• MCP qualification applicable to a company’s environment
• 2-3 Years working experience as a Support Technician

Key Performance Areas of this position include:
• Administration
• Troubleshooting
• Customer Service
• Resolve IT infrastructure queries
• Disaster Recovery
• Business continuity plans
• Installation of infrastructure
• Configuration of infrastructure
• Maintenance of infrastructure
• Diagnose hardware and software problems
• Project delivery report
• Providing input into the purchase decisions for network infrastructure

Competencies:
• Attention to detail / Analytical thinking
• Judgement and decision making
• Problem Solving
• Planning, organizing and monitoring
• Flexibility and adaptability
• Resilience and stress management
• Drive and belief in the cause
• Ethical behaviour
• Excellence Orientation
• Customer Service Orientation
• Relationship Building skills
• Team Work
Communication
• Knowledge sharing
• Technical skills:
o Administrative skills
o Troubleshooting skills
• Engaging Diversity
If you have high attention to detail and enjoy team work and you would like to apply for this exciting opportunity then please apply on line
If you have high attention to detail and enjoy team work and you would like to apply for this exciting opportunity then please email your CV to [email protected]

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