Talksure Ongoing Job Recruitment – Apply Now!

Posted on :

1 Sep, 2020

Category :

Management Jobs in South Africa, Sales Jobs in South Africa, Telecom Jobs in South Africa

Established in 2010, Talksure is an independent financial services provider for the South African and International markets. Based in Umhlanga, KZN we specialise in providing innovative, tailor-made customer engagement solutions.



Job Title: Virtual Sales Account Manager – (Mobiles)
Location: Roodepoort, Gauteng, South Africa
Reference: # VSAM-02- 31.08.2020
Contract Type:  Contract 6 Months
Salary: Market Related


Purpose of the job:

To maintain and grow a portfolio of corporate clients by driving New Acquisitions and Upgrades as well as reduce churn. This role will exercise your abilities in both as a Hunter and a Farmer within the mobile space. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role.



Target Achievement:

• Achieve individual sales target for new business and retention’s/upgrades

Cold calling:

•Ability to acquire new clients
•Ability to up-sell and cross–sell
•Strong focus on acquisitions

Customer Relationship management:

•Responsible for developing relationships with the assigned customer base
•Maintain and grow existing client base
•Conduct customer account analysis
•Maintain, build and service relationships on a regular basis

Query management:

•Identify, address and resolve concerns / queries
•Provide feedback to customers within 24hrs


•Provide weekly pipeline report
•Provide daily activity and sales report
•Monthly Base report to be provided

Processes and Procedures:

•Ensure all policies and procedures are adhered to
•Ensure all interactions are captured on the relevant systems in the approved manner


•Matric / Senior Certificate or equivalent (Minimum)
•Proficient in MS Office (All packages)
•Clear ITC and No Criminal Record
•1-2 years’ recent Experience as a B2B sales executive/account manager within the mobile industry (post-paid)
•1-2 years recent Telecommunications product and industry knowledge specifically in mobile
•Proven track record in the form of Commission and/or Awards, Accolades

Candidate Characteristics Required:

•Candidate needs to be a vibrant individual that will adapt to the already-existing energetic and fast paced environment
•Strong Sales ability coupled with business acumen
•Excellent presentation skills
•Communication skills
•Decision making skills
•Excellent interpersonal skills
•Time management skills
•Ability to formulate, set and manage goals and objectives
•Ability to cope with high pressure levels and manage stress effectively
•Excellent telephone and email etiquette
•Strong relationship building, account planning and process competence skills
• Telecommunications product and industry knowledge

Salary Information:

A lucrative commission structure with basics up to R15k depending on skill, experience and proof of income.

Contract type:

Fixed term flexi contract

Please note that if you meet the minimum requirements for the role we will be in contact with you, however should we not contact you by close of this advert please consider your application unsuccessful.

Application Deadline: 07/09/2020

Anybody asking you to pay money to schedule your interview or offer you job may be a scam

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