Posted on :
9 Mar, 2021
9 Mar, 2021
The Customer Services Consultant contributes to the organisational goals by conserving policies for the business across all channels and brands through the execution of service, retention and sales strategies and approaches unique to the customer needs.
Job Title: Business Insurance Customer Services Collections Consultant
Location: Fourways, Gauteng, South Africa
Reference #: BICSCC0803
Contract Type: Permanent
Salary: Market Related
•Matric / Grade 12/ SAQA Accredited Equivalent*
•Tertiary Qualification* SAQA Accredited Equivalent*
•Financial Sector Conduct Authority (FSCA) competency requirements**: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA
Min 2 years short term insurance contact centre experience
Desirable: Business/Commercial insurance experience.
SAQA Accredited Equivalent* – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
Financial Sector Conduct Authority (FSCA)* competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) – As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Application Deadline: 22/03/2021