Telesure Investment Holdings

Posted on :

7 Dec, 2021

Category :

Management Jobs in South Africa, Vacancies South Africa

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.

What we offer:

TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, free seasonal fruits – every day, and an Active Access walking programme


Manage supplier relations, data analysis, service and customer retention strategies as well as system changes and enhancement while ensuring cost efficiencies are maintained. Performance management of the suppliers.





Job Title: Key Supplier Manager
Location: Gauteng Area, Gauteng, South Africa
Reference #: KSM
Contract Type: Permanent
Salary: Market Related

Job Summary:
Supplier Management:
Monitor, review, and highlight any gaps in the performance of a portfolio of smaller suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier. Conduct impact analysis in accordance in line with procurement processes when new suppliers are on boarded.

Continuous Improvement:
Review existing operations in a major area of work and implement innovation processes to generate new ideas and ensure the required continuous improvement outcomes are delivered. Analysis and interpretation of procurement data and statistics in order to identify cost and service efficiencies. Provide analysis of performance reports to internal and external stakeholders. Ensure tools and systems are aligned to best practice and to the supplier strategy. Continuously drive to enhance the customer experience through our suppliers.

Stakeholder Engagement:
Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment. Building and maintaining relationships with internal and external stakeholders.

Supply Planning:
Execute planning activities within a defined framework/system with dependencies on other processes/units. Review demand from operations, enablement, business, customers and applicants against current supply and supplier strategy.

Contract Management:
Deliver required outcomes by coordinating activities of subcontractors and suppliers and acting as a primary point of contact for them while working within an established contract management plan. Manage relevant supplier’s service level and agreements from end to end and in accordance with relevant processes.

Collect and collate information on the key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for more senior colleagues to provide solid market information for decision making.

Contract Requirements:
Identify trends, summarize findings, and give feedback on existing contract performance, and provide as input to new contract processes for negotiations/ renegotiations. Report on cost incurred versus supplier services provided and escalate accordingly in order to influence decision making.

Personal Capability Building:
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Develop an in-depth understanding of suppliers and their interactions with our customers. Conduct research and industry practices.

Information and Business Advice:
Provide specialist guidance on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others. Investigate root causes of complaints and make recommendations in terms of
possible suitable solutions.

General Education:
Grade 12/ SAQA Accredited Equivalent (Essential);
University Degree or Diploma in Supply Chain Management or Distribution (Advantageous)

General Experience:
3 – 5 years work experience in the Insurance Industry (Essential);
3 – 5 years work experience in Supply Chain Management (Advantageous)

*SAQA Accredited Equivalent* – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) – As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity:

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Should you not hear from our team in 30 days, kindly consider your application unsuccessful.

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To Apply:

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Application Deadline: 14/12/2021

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