Posted on :
16 May, 2022
Responsible for recognizing, creating and implementing plans to promote
Diversity and Inclusion within the organisation. Monitor and partner with
business to identify skills development gaps in line with the organisational
strategy and partner with the Learning and Development team to address these
skills and develop plans to address the identified gaps. Work with business to
implement the diversity and inclusion plan, mitigate risks to the implementation
of the strategy and drive the EE strategy across all brands of the business.
Job Title: Diversity and inclusion Manager
Location: Gauteng Area, Gauteng, South Africa
Reference #: D&IM16/05/22
Contract Type: Permanent
Salary: Market Related
Functional Strategy Formation:
Lead the development and implementation of D&I and Skills Development
strategy for TIH, anticipating complex issues, challenges, and opportunities, and
ensuring integration with wider group strategy.
Policy Development & Implementation:
Prepare and implement an employment equity and skills development plan to
achieve reasonable progress towards employment equity and skills
Monitor, evaluate and advise on the application of the policy and the
implementation of the plans and whether reasonable progress is being made
towards achieving the strategic objectives.
Transformational Change Management:
Build a One-TIH rhythm and program for implementing Diversity and Inclusion
and Skills Development. This will ensure that Diversity and Inclusion is not
viewed as a once-off event but is embedded in the culture and DNA of how TIH
Drive on-going activations and story-telling across the Group.
Ensure that the Diversity and Inclusion Committee is formed and functions
Collaborate with and co-ordinate the activities of all relevant stakeholders,
including senior managers.
Drive internal and external stakeholder relationships in support of our overall
Diversity and Inclusion strategic objectives.
Engage with key stakeholders to identify high priority learning objectives in each
of the BU’s.
In conjunction with the Procurement ensure the utilisation of accredited training
Facilitate joint action planning with learning manager to address skills
development needs, programme success criteria and trends.
Employee Relations Management:
Address internal grievances concerning the non-compliance by the employer
with the provisions of the Acts/Legislation, the employment equity plan and WSP.
Data Analytics and Insights:
Utilise statistical information necessary to proactively assess employment trends
and to evaluate progress of designated employees within occupational levels.
Compile Annual report which must be submitted to the Depart of Labour and
Department of Higher Education (relevant SETA’s) containing the prescribed
information to retain funding, compliance and achieving transformation
Measure and analyze the delivery of the skills development plan, including the
administration of the Bursary and Loans process with the aim of achieving return
In accordance with the above mentioned objectives, ensure accurate and
relevant reporting on a monthly / quarterly and annual basis.
Organizational Capability Building
Use the organization’s formal development framework to identify the team’s
individual development needs. Plan and implement actions, including continuing
professional development specified by professional or regulatory institutions, to
build their professional capabilities. Provide informal training or coaching to
others throughout the organization in own area of expertise to enable others to
improve performance and fulfill personal potential.
Leadership and Direction:
Communicate the actions needed to implement the function’s strategy and
business plan within the team; explain the relationship to the broader
organization’s mission, vision and values; motivate people to commit to these
and to doing extraordinary things to achieve local business goals.
Develop and propose own performance objectives; take appropriate actions to
ensure achievement of agreed objectives, using the organization’s performance
management systems to improve personal performance.
Manage and report on team performance; set appropriate performance
objectives for direct reports or project / account team members and hold them
accountable for achieving these, taking appropriate corrective action where
necessary to ensure the achievement of team / personal objectives.
Project, Program and Portfolio Management:
Ensure robust programs are developed and rolled-out across all business units
within the Group.
Learning Needs Analysis:
Engage with department line management to clarify short- and medium-term
organizational requirements, to set priorities for Learning and Development
interventions, and to define required learning outcomes; specify and manage the
collection and analysis of data to inform learning needs analysis.
Understand and incorporate the explicit links between TIH’s overall objectives
and the learning required to achieve the strategy and people development
In conjunction with all relevant internal stakeholders consult and drive the
completion of a skills matrix and a gap analysis in order to provide training
recommendations that cater for business’ needs.
Budgeting & Costing:
Develop and/or deliver budget plans with guidance from senior colleagues.
Create, monitor and measure the financial impact of learning, relating to, but not
limited, the budget, spend, savings and impact of training spend.
Highlight shortcomings in compliance processes, systems and procedures and
suggest appropriate improvements. Work is focused on an assigned unit or
On an on-going basis stay abreast of current and evolving legislative changes
that could impact on BBBEE, WSP, Educational Bodies, National Credit
On-going liaising with INSETA to ensure compliance with industry norms and
BCom or Social Science degree in Human Resources, Industrial Psychology or
relevant field (Essential)
6 or more years experience in Diversion and Inclusion (Essential);
Experience in the Learning and Development industry (Advantageous);
Experience in the Insurance industry (Advantageous)
Minimum 3 years experience managing projects in diversity and inclusion
*SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and
its subsidiaries with certified evidence that their qualification(s) meet the
equivalent NQF level required for this role at time of application. As a registered
Financial Service Provider, we are mandated to ensure that all our
representatives are and remain fit and proper at all times. By applying for this
role, you consent to having your relevant qualification and or accreditation or
confirm that you are working towards meeting the competency requirements. You
further consent to the relevant information being verified.
Application Deadline: 23/05/2022