Posted on :
22 Jun, 2021
22 Jun, 2021
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes shortterm insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins date back to 1 June 1985, and we have since grown into a group of subsidiaries that includes some of South Africa’s most loved and recognisable brands. We exist to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans. We bring
customer-focused innovation and service excellence to the financial services industry. We’re an undivided team who believe in leading through technology and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint.
Job Title: Commercial Claims Consultant: Processing
Location: Fourways, Gauteng, South Africa
Reference #: CCP/06/2021
Contract Type: Permanent
Salary: Market Related
Process already-captured claims efficiently and accurately through drawing on
the relevant criteria to ensure standardisation across the organisation to enable
decision making on a claim.
Customer Management (Internal):
Help manage customer by carrying out standard activities to complete the customer request.
Data Collection & Analysis:
Ask questions, collect data from a variety of sources, analyse information and investigate claim.
Make decisions according to established criteria to ensure standardisation across the organisation by accurately administrating and underwriting claims.
Use appropriate tools (ITC, supplier contract and/or negotiation) to accurately cost applicable claims on a day to day basis.
Work Scheduling and operational compliance:
Organize own work schedule in order to get the job done, coordinating with support services and completed work within SLA.
Ensure claims are finalised within the set parameters (turnaround time, terms
and conditions applied accurately).
Remain up to date current and new product knowledge to enable effective
Matric / Grade 12/ SAQA Accredited Equivalent (Essential); Regulatory exam 5
1-3 years Financial Services industry experience (Essential) STI experience and
VAPS experience (Advantageous)
Application Deadline: 02/07/2021