Posted on :
6 Jul, 2021
6 Jul, 2021
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of
South Africa’s leading financial service providers. Our portfolio includes shortterm
insurers, a long-term insurer, health insurance as well as an insurance and
personal finance comparison platform. Our origins date back to 1 June 1985,
and we have since grown into a group of subsidiaries that includes some of
South Africa’s most loved and recognisable brands. We exist to continuously
find better ways to give people peace of mind, whether it is to protect what they
own, their loved ones or their greater ambitions and life plans. We bring
customer-focused innovation and service excellence to the financial services
industry. We’re an undivided team who believe in leading through technology
and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL
has a vast global footprint.
Job Title: Group Communications Consultant
Location: Dainfern, Gauteng, South Africa
Reference #: #GCC
Contract Type: Permanent
Salary: Market Related
Assist in the development and implementation of the brands communication
strategy, working with stakeholders to identify key information that should be
shared internally and externally.
Establish an internal communications strategy and meaningfully measure its
performance incl. environmental branding, culture as well as the induction
Use social media to communicate with staff internally.
Ensure internal communication messages are consistent across all mediums
and for different departments of the organisation
Handle the internal communication response to crisis situations which affect
organisational perception and reputation.
Contribute to stakeholder engagement through identifying stakeholders, finding
out their needs/issues/concern and reacting to these by arranging meetings and
events and drafting supporting materials to promote understanding and
Ensure organisational initiatives and projects are successfully communicated to
employees and stakeholders through written, verbal or experiential executions.
Advise senior executives of developments throughout the organisation, either
face to face or through regular written communication.
Manage the communication plan and execution to various business partners
such operational stakeholders, dealers, brokers, BDO’s and other partners.
Support alignment to customer communication by liaising with the customer
engagement team as well as overall group communication specialists.
Plan, edit, write and create content for a variety of communication mediums,
such as the digital workplace.
Prepare presentations at organisational events, such as quarterly awards or
monthly manco packs.
Draft messages or scripts from senior executives for presentation to employees
in written or spoken form.
Develop and/or deliver a plan for significant aspects of external communications
with guidance from senior colleagues.
Ensure internal communication messages are consistent with external
Brand Strategy and Effectiveness:
Assist and align management of brand(s) by implementing communication plans
and guidelines and measuring effectiveness.
Drive uptake and usage of staff insurance policies and benefits.
Insights and Reporting:
Contribute to the preparation of various data and analytics reports and the
Personal Capability Building:
Develop own capabilities by participating in assessment and development
planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve
performance and fulfill personal potential. Maintain an understanding of relevant
technology, external regulation, and industry best practices through ongoing
education, attending conferences, and reading specialist media.
Develop working knowledge of the organization’s policies and procedures and of
regulatory codes and codes of conduct relevant to own work, adhering to
mandatory procedures to ensure own work is undertaken to the required
Grade 12/ SAQA Accredited Equivalent (Essential); A relevant Communications
3 to 5 years communication specialist experience (Essential); Relevant
Marketing experience (Essential)
*SAQA Accredited Equivalent – It is the onus of the applicant to provide TIH and
its subsidiaries with certified evidence that their qualification(s) meet the
equivalent NQF level required for this role at time of application. As a registered
Financial Service Provider, we are mandated to ensure that all our
representatives are and remain fit and proper at all times. By applying for this
role, you consent to having your relevant qualification and or accreditation or
confirm that you are working towards meeting the competency requirements.
You further consent to the relevant information being verified.
Application Deadline: 23/07/2021