Posted on :
22 Apr, 2020
22 Apr, 2020
The Commercial Business Development Manager contributes to the organisational goals by growing and retaining business within their designated portfolio with a view to increase market share and the profitability of the business insurance department in the Western Cape, Eastern Cape, Northern Cape regions.
Job Title: Business Development Manager
Location: Cape Town, Western Cape, South Africa
Reference: # BDM2020WC
Contract Type: Permanent
Salary: Market Related
•Responsible for driving the achievement of all leads and sales target delivery; including effective leads and sales target setting, achievement of performance ratios and ensuring new business cancellations are within target.
•Responsible for strategic alignment and management of the team’s performance while effectively addressing non-performance with corrective action in a constructive manner, ensuring talent is retained.
•Identify, interpret and understand any fluctuations to disproportionate cancellation ratios and implement corrective measures.
•Manage operational and marketing expense budgets to ensure operational cost efficiency within approved budgets.
•Continuously assess competitor offerings and propose ideas for improvement using fact based evidence.
•Ensure customer satisfaction is monitored via applicable survey tools, and data analysis. Ensure appropriate corrective actions are implemented to ensure contunous improvement and effective management of complaints and escalations for speedy resolution.
•Ensure the effective implementation of Business Plan activities, including monthly team meetings where actions are recorded and executed.
•Continuously monitor and review resource capacity and efficiency, identify constraints and ensure that obstacles are resolved.
•Ensure continuous team enablement and development through business processes, systems, knowledge, monitoring, recognition (monetary and non-monetary where necessary), coaching / mentoring and addressing absenteeism trends.
•Draft and manage internal Service Level Agreements with stakeholders and ensure that quarterly review meetings take place.
•Grade 12 (Standard 10) with University Entrance (
•Full STI Credits Essential.
•1-3 years’ work experience in commercial insurance management and general sales.
•Knowledge of FAIS, administration and sales system, products, policies and procedures.
•Commercial insurance management
MUST HAVE OWN RELIABLE CAR AND VALID DRIVERS LICENCE
*SAQA Accredited Equivalent -It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
#Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) -As a registered Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion
Application Deadline: 24/04/2020