Posted on :
25 Jun, 2021
25 Jun, 2021
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.
What we offer:
TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, free seasonal fruits – every day, and an Active Access walking programme
Job Title: Senior Manager: National Business Development
Location: Gauteng Area, Gauteng, South Africa
Reference #: SM:NBD25/06/21
Contract Type: Permanent
Salary: Market Related
Leads and directs a team of Sales Representatives, Business Partners, and Business Relationship Managers to enhance face-to-face engagements that represent all our Business product lines in the market to identify and acquire business opportunities in the Short Term, Commercial, and Value Adding Products divisions.
Leadership and Direction:
Communicate the Business Development strategy and its relationship to the organization’s mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to doing extraordinary things to achieve the organization’s business goals.
Functional Strategy Formation:
Develop tactical plans for optimizing resources and assets being managed to deliver on the Business Development Strategy to meet business growth requirements. Effectively align functional objectives to overall organizational / business objectives in order to meet profit targets.
Take responsibility for implementing the business development strategy for Personal lines, commercial lines and VAPS. Monitor and assess sales and market data for a specific geographic region and market segment, and produce reports that will assist in formulating strategy and identifying areas in the market where business can be developed.
Customer Relationship Development / Prospecting:
Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues largely in a face-to-face manner.
Customer Needs Clarification:
Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
Sell Customer Propositions:
Configure a complex product and services solution and associated contractual terms that meet the customer’s midto long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a pre-defined range of commercial parameters. OR Review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.
Sales Opportunities Creation:
Develop a personal network of senior managers within the business sector and represent the organization at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.
Customer Relationship Management / Account Management:
Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
Customer Relationship Management (CRM) Data:
Oversee the implementation and maintenance of the customer relationship management system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organization’s policies and relevant regulatory codes and codes of conduct.
Personal Capability Building:
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation (CPD, Class of Business) where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Matric/SAQA Accredited Equivalent (Essential)
Full FAIS accreditation (150 credits) (Essential)
RE 5 (Essential)
3-6 years industry and commercial experience
*SAQA Accredited Equivalent* – It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.
Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) – As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
Should you not hear from our team in 30 days, kindly consider your application unsuccessful.
Unlock your greatness & be unstoppable
Application Deadline: 02/07/2021