TG Graduate Trainee 2012: Cell C South Africa

Cell C (Pty) Ltd is an award-winning mobile network operator in South Africa, with more than 7 million customers. Cell C is committed to providing reliable voice and high speed data services with its advanced HSPA+ network. Cell C vision is to understand the way of life of its customers better than anybody else, and tailor solutions around them to enhance lifestyle and improve livelihoods. Cell C is also South Africa’s most empowered telecommunications company in terms of equity ownership. For more information, please visit www.cellc.co.za

Purpose of the Job

To operate within various departments, performing required tasks for Technology Group to add value to the department and gain working knowledge and experience.

Key Duties & Responsibilities

1.Services Design/Projects
•Participate in TG related Projects
•Work with the project teams to produce services Detailed Designs for a particular system from the Conceptual Requirement Specifications.
•Conduct system dimensioning and impact analysis when new services are deployed.
•Assist with the planning, designing, reviewing and implementation of operational level processes in TG.
•Ensure the systems integrate seamlessly and support the business functions efficiently.
•Analyze the impact of new business requirements and functional specs on existing processes.
•Participate in the planning and designing of systems architecture.
•Translate Business Requirements Specifications into Functional Requirements.
•Work with vendors to translate the Specifications into Designs.
•Evaluate factors such as business value, efficiency, effectiveness, openness, scalability, flexibility, agility, interoperability and security.
•Implement the change requests received from other business units.
2.Information and Data Integration.
•Assist with synchronization of the data across all applications.
•Perform system maintenance function.
•Assist with the proper execution of all configuration changes and updates.
•Assist in identification of missing data elements in application data bases.
•Assist in defining data profiles and schemas across applications for integration purposes.
•Assist in defining data access rights and security profiles for the different application components.
•Assist in defining reports for validation of application databases synchronization.
•Perform all conventional aspects of engineering as requested.
•Identify and report on areas where improvement is required.
•Attend and resolve trouble tickets according to the defined timelines.
•Locate and determine solutions to problems to enhance performance issues.
3.Customer Management
•Build, manage and maintain good customer relationships.
•Meet customer requirements, technical and budgets expectations.
•Provide a common reference point for the customer throughout the life cycle of the project.
•Ensure the customer is informed of the query progress.
•Resolve all customer queries efficiently and timeously.
4.Perform any related duties as requested by Management.
•Assist any other department within Technology Group, performing requested tasks as required by the business needs and instructed by Management.

Skills & Experience

•Entry level position – no experience required.

Educational Requirements

Degrees in:
1.Information Technology
2.Information Technology – Communication Networks
3.Telecommunications
4.Business Information Systems
5.Computer Science
6.Engineering – Electronics
7.Engineering – Electrical Telecommunication

TG Graduate Trainee 2012: Cell C South Africa

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Purpose of the Job

Key Duties & Responsibilities

Skills & Experience

Educational Requirements

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