The Click Foundation Recent Available Employment Vacancy

The Click Foundation was established in 2012 to find ways of using technology in education to pursue outcomes based interventions that can meaningfully impact learners. The Foundation believes that, through effective implementation, technology can shift the paradigm and make a significant impact in an efficient, cost effective and scalable manner.

The Click Foundation is the implementation of an online phonetics based English literacy programme. The programme offers learners the opportunity to work at their own pace through fun and enjoyable activities, navigating their learning journey by means of technology.

Job Title: Regional Support Administrator
Location: Mpumalanga, White River Office.
Reports to: Regional Manager (RM)
Remuneration:

• R160,000 – R240,500 CTC Per Annum
• Salary Inclusive of the following benefits
• 5% Pension Fund Contribution – Employer
• Death and Disability Funds – Employer
• R350 per month mobile phone allowance
• LTE Data for work
• Mileage reimbursed at rate linked to AA rates
• Annual leave: 20 days

Start Date: 1 December 2019

At the Click Foundation we are passionate about using technology in education to pursue outcomes based interventions that can meaningfully impact learners in South Africa. The key traits we look for in our employees are passion, proactivity, adaptability and responsibility.

The purpose of the position is to be responsible for supporting existing schools and the launch of new schools through remote support, working closely with the Relationship Coordinator and Growth Coordinator in identifying key tasks. The RSA will be responsible for facilitator communication and support, the logging and fulfilment of support tickets, learner rollover, regional administration, document creation and e-filing, tracking of key documents and printing of resources. The RSA will act as a central support structure for the Regional team, providing administrative assistance for the Regional Manager.

Responsibilities:

• Administrative support for regional teams
• Remote technical and programme support for all regional environments
• Support ticket logging for connectivity and hardware challenges
• Respond to queries and issues raised through the weekly report
• Document creation, storage and tracking
• Printing and launch preparations
• Dissemination of information
• Management of communication platform, responding timeously to queries
• Adhoc telephonic and email training of facilitators
• Relationship building with facilitators
• Hardware and stock management working closely with the Office Manager
• There are skills needed by the organisation that we may identify above and beyond what the role requires. This may be assigned to you as part of your role.

Required: