The Unlimited Current Job Vacancy – Apply Now!

Posted on :

9 May, 2023

Category :

Legal Jobs in South Africa

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Job Title: Head of Forensic Services
Location: Westville
Salary: Market Related
Job Type: Permanent
Sectors: Investment Legal
Reference: 59216

Vacancy Details

Purpose of the Role

  • Lead the Forensics team, providing strategic guidance on how to best support the business, keep our employees and customers safe
  • Apply a proactive, risk-based approach to the identification, investigation and management of flags across the Forensic department
  • Coordinate specific processes to support the implementation and execution of forensic investigations
  • Investigate and action (where applicable) any perpetrations
  • Educate the business on the correct policies and procedures to mitigate fraud risk
  • Protect the business against any fraudulent activity posed across all channels including claims (management of external forensic service providers)
  • Responsible for all quality and forensic related investigations that may pose a business risk and provide accurate feedback to the relevant department

Key Responsibilities / Key Performance Areas

  • Lead Forensic Investigator
  • Track trends to identify perpetrations and implement mitigation plans
  • To track, trend and report on all investigations
  • Drive solutions on issues uncovered
  • Investigate all irregularities relating to fraud / criminality reported in the business (eg. fraudulent claims, fraudulent sales, misuse of company property etc.)
  • Pro-actively monitor reports across the business to identify possible trends and / or fraudulent activities (eg. refunds report, Telesales capture report, abused calls report, activity logger, duplication report, send backs, call backs and claims trends)
  • Liaise with all appropriate role players regarding all investigations (eg. SAPS, external investigators)
  • Responsible for providing weekly / monthly reports on statuses and current workflow of all ongoing investigations – Including filling of all evidence where required
  • Pro-actively assist all business departments by informing, investigating, and monitoring areas of the business that may be most at risk to fraud and / or abuse of company property where the business stands to lose eg. Expense claims monitoring, addressing teams with appropriate information and or around risk / security, advise Administrators on POPI etc.)
  • Responsible for ADHOC tasks to be dealt with within the department (eg. operations and maintenance of security systems within the business, requirements by Head of Forensics – statements, collections of documents etc.)
  • Ensure that criminal charges are laid whenever a crime has been perpetrated within or against The Unlimited
  • Representing The Unlimited in criminal matters

Knowledge and Experience:

  • Degree / Diploma in Forensic Investigation, Internal Audit, Chartered Accountant
  • 7-8 years relevant forensic experience of which, 5 years should be at a management level within a corporate environment
  • Experience within the life insurance industry, including claims fraud investigations (an advantage)
  • Experience with forensic data analysis (using structured data)
  • Excellent verbal and written communication skills
  • Time management skills
  • Conflict resolution
  • Negotiation skills
  • Report writing
  • Analytical

Personal Characteristics:

  • Driven to make a difference
  • Problem solving ability
  • Sense of urgency
  • Deadline driven
  • Emotionally Resilient
  • Courageous
  • Vulnerable
  • Conscious

To Apply

Click Here!

Application Deadline: June 08 2023

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