Posted on :
11 Nov, 2022
11 Nov, 2022
Consumer Credit Controller – Remote based (Telecommunications Industry)
Job Title: Consumer Credit Controller – Remote based (Telecommunications Industry)
Location: Remote
Job Summary:
Duties & Responsibilities:
Primary
Daily management of debts and collections – effective, systematic and prompt follow up of
outstanding debt
Convert cash paying accounts to debit order thereby improving cash flow
Attend to all customer queries – internal staff & external clients by providing accurate
advice on billing queries
Submit credit requests to Collections/Credit Control Manager for approval
Record all account activity i.e. Client contact, inter-departmental inter-action etc.
All administrative duties, including professional electronic communication with clients
Meet monthly and quarterly targets
Attend to Ad Hoc tasks (if/when required)
SKILLS, COMPETENCIES & ATTRIBUTES:
Excellent communication skills (Verbal and written)
Good telephone etiquette (Assertive, yet diplomatic)
Strong negotiation skills
Highly organized
Excellent problem solving ability
Strong time-management skills
Must be deadline driven
Ability to work as part of the team
Must be stress tolerant
Computer literate
Must be level headed
Well presented
Needs to adapt to change well
Eager to learn
Seeking high energy and high performance individual who is target and results driven to handle consumer book
Desired Experience & Qualification:
Experience:
• At least 2 years’ experience in consumer credit control
Qualifications:
• Grade 12 qualification (with accounting)
• Computer literate – Outlook, Word, Excel – able to perform basic to intermediate excel Functions
Package & Remuneration:
R18000 – R21 000 GROSS PM
To Apply:
Interested?
Apply via pnet or [email protected]
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