Tych Business Solutions Current Job Opportunity – Apply Now!

As a network engineer, you’ll be part of our technology group, working closely with other teams such as DevOps and Application Development to provide solutions that help us run efficiently and effectively. You will use your technical skills to ensure we have the right infrastructure in place for our business operations.

Job Title: L2 Network engineer
Location: Cape Town

Job Summary:
Duties & Responsibilities:
Transformation participation and adoption by teams for any automation/new tools introduction for Network Infrastructure
Good exposure in handling large enterprise network
Experience in remotely management of incidents
ITIL process knowledge
Ability to review logs and provide updates
Escalation to OEM TAC
Ability to implement Network changes
Basic understanding of MPLS technology
Basic understanding of telecom standards / protocols
Closure of all assigned tickets on tool
Closure of tickets within SLA
Updating the Activity tracker against all the incident tickets on ITSM tool
Sharing the Analysis report for all major incidents within 30 mins of closure
Updating the SOP’s for minimum 2 processes per Month
Successful implementation of Change Requests
Successful implementation of Rollback plan in case the CR gets failed
Handling client escalation/ month
Timely escalation to the next level

Desired Experience & Qualification:
Bachelor’s degree in Computer Science, Information Technology or a related field required
Prior experience as a network engineer is preferred.
Understanding on Cloud Network technology (Azure & AWS)

Hands on experience on following technologies

Routing / switching (Cisco/Arista)
Wi-Fi (Cisco/Arista)
Firewalls (Palo Alto /Cisco)
VPN technology
MPLS Technology
Internet Technology

To Apply:

Click Here!