{"id":1047,"date":"2010-08-03T00:53:11","date_gmt":"2010-08-02T23:53:11","guid":{"rendered":"https:\/\/joblistsouthafrica.com\/?p=1047"},"modified":"2010-08-03T00:53:11","modified_gmt":"2010-08-02T23:53:11","slug":"mtn-south-africa-senior-manager-internal-communications","status":"publish","type":"post","link":"https:\/\/joblistsouthafrica.com\/mtn-south-africa-senior-manager-internal-communications.html","title":{"rendered":"MTN South Africa: Senior Manager Internal Communications"},"content":{"rendered":"<p><strong>The MTN South Africa<\/strong> brand was successfully relaunched with the \u201cGO\u201d campaign, which received a number of accolades including the Markinor Top Brands Survey and the Loerie Awards for advertising. There were also significant improvements in customer service levels. This was ratified by the Ask Africa Orange Index Survey, which named MTN South Africa the leading customer service provider in the telecommunications industry.<\/p>\n<p>As part of the increased focus on improving capacity to deliver on the business strategy, MTN South Africa has been restructured into a functional organisational design. This has resulted in revised sales and service, marketing, and strategy and business development departments being implemented. This structure has been supported by a number of senior appointments. MTN South Africa has also entered into an information system outsourcing contract to gain access to a broader pool of skills.<\/p>\n<p>The South African mobile communications market is a highly competitive and rapidly changing environment. Included in the range of new competitors are four broadband suppliers and the imminent entry of two fixed-line operators.<\/p>\n<p>MTN Group<\/p>\n<p>South Africa<\/p>\n<p>Gauteng<\/p>\n<p>Johannesburg<\/p>\n<p>Innovation Centre<\/p>\n<p><strong>Job mission <\/strong><\/p>\n<p>To manage, co-ordinate and implement internal communication activities in line with the policy and procedures of MTN Group Corporate Communications in ways that best meet the requirements of the stakeholders, including management and staff.<\/p>\n<p>KPA duties<\/p>\n<p>\u2022 Conceptualize, execute and continuously review MTN\u2019s internal stakeholder<\/p>\n<p>(staff and management) engagement strategy<\/p>\n<p>\u2022 Create and sustain a culture of employee engagement to ensure that MTN has<\/p>\n<p>an emotionally committed workforce<\/p>\n<p>\u2022 Position MTN as the employer of choice in the eyes of employees<\/p>\n<p>\u2022 Create new and optimise existing engagement platforms for the MTN leadership<\/p>\n<p>with staff<\/p>\n<p>\u2022 Effectively manage the production of MTN\u2019s bi-monthly publication, Y\u2019ello<\/p>\n<p>Magazine, and all electronically generated communiqu\u00e9s (credibility, relevance,<\/p>\n<p>message consistency, dependability and convenience to the end-users being<\/p>\n<p>key)<\/p>\n<p>\u2022 Develop the MTN Group Intranet into a fully-fledged communication platform<\/p>\n<p>\u2022 Provide support to key Human Resources initiatives, including the Executive<\/p>\n<p>Leadership Roadshow<\/p>\n<p>\u2022 Provide support to MTN leadership and line managers in order to communicate<\/p>\n<p>effectively with their staff<\/p>\n<p>\u2022 Undertake on-going monitoring and reviewing of MTN\u2019s internal communication<\/p>\n<p>strategies to ensure that they stay relevant and assist the company to achieve<\/p>\n<p>its objectives<\/p>\n<p>\u2022 Provide support to business units in the drafting of key communication<\/p>\n<p>messages<\/p>\n<p>\u2022 Create interactive platforms for staff to engage with one another, leveraging new<\/p>\n<p>media platforms<\/p>\n<p>\u2022 Design and collate distribution of media crisis plans to staff<\/p>\n<p><strong>Supervisory \/ Leadership \/ Managerial Tasks: <\/strong><\/p>\n<p>\u2022 Manage a team of communication professionals within MTN Management<\/p>\n<p>Services<\/p>\n<p>\u2022 Provide strategic guidance and internal communications operational best-practice to MTN\u2019s operations<\/p>\n<p>\u2022 Planning and organising<\/p>\n<p>\u2022 Cost effective and efficient service delivery<\/p>\n<p>\u2022 Management of Internal Communications budget<\/p>\n<p>\u2022 Managerial support in the provision of relevant credible communication services<\/p>\n<p>\u2022 Internal communications process and initiatives management<\/p>\n<p><strong> <\/strong><\/p>\n<p><strong>Educational requirements<\/strong><\/p>\n<p>\u2022 Bachelor Degree in Communication and\/or Journalism<\/p>\n<p><strong>Experience required<\/strong><\/p>\n<p>\u2022 A minimum of five years corporate communications experience<\/p>\n<p>\u2022 4 years at a managerial level<\/p>\n<p>\u2022 Must have cross-functional communication experience in a corporate environment<\/p>\n<p>\u2022 Editorial experience<\/p>\n<p>\u2022 Experience, with demonstrable evidence, in new media<\/p>\n<p><strong>Skills required:<\/strong><\/p>\n<p><strong>Knowledge:<\/strong><\/p>\n<p>\u2022 Knowledge of internal communication channels<\/p>\n<p>\u2022 Computer aided design technologies<\/p>\n<p>\u2022 Internal newsletter compilation practices<\/p>\n<p>\u2022 Telecoms<\/p>\n<p>\u2022 Corporate communication practices and procedures<\/p>\n<p><strong>Skills \/ physical competencies:<\/strong><\/p>\n<p>\u2022 Advanced computer skills<\/p>\n<p>\u2022 Creative development<\/p>\n<p>\u2022 Persuasiveness skills<\/p>\n<p>\u2022 Speech writing and internal media report writing<\/p>\n<p>\u2022 Editorial skills<\/p>\n<p><strong>Behavioural Qualities<\/strong><\/p>\n<p>\u2022 Self confidence<\/p>\n<p>\u2022 Friendly<\/p>\n<p>\u2022 Innovative<\/p>\n<p>\u2022 Integrity<\/p>\n<p>\u2022 Can do attitude<\/p>\n<p>\u2022 Service orientation<\/p>\n<p>\u2022 Self-motivated<\/p>\n<p>\u2022 Bias for action<\/p>\n<p>\u2022 Foster collaboration cross functionally<\/p>\n<p>\u2022 Responsible<\/p>\n<p>\u2022 Detail orientated<\/p>\n<p><strong>Other information<\/strong><\/p>\n<p>Reference No:\u00a0 MM018<\/p>\n<p>Position Type:\u00a0\u00a0 Permanent<\/p>\n<p>Affirmative Action: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Yes<\/p>\n<p>Salary:<\/p>\n<p>Applications close 05 Aug 2010.<\/p>\n<p><a href=\"http:\/\/jobs.mtn.co.za\/mtnjobs\/web\/login.aspx?VacId=5069\">Apply Online<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The MTN South Africa brand was successfully relaunched with the \u201cGO\u201d campaign, which received a number of accolades including the Markinor Top Brands Survey and the Loerie Awards for advertising&#8230;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[16,182],"tags":[2156],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MTN South Africa: Senior Manager Internal Communications - Jobs in South Africa 2024<\/title>\n<meta name=\"description\" content=\"The MTN South Africa brand was successfully relaunched with the \u201cGO\u201d 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